** Changed in: evolution
Status: Unknown => Fix Released
** Changed in: evolution
Importance: Unknown => Low
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https://bugs.launchpad.net/bugs/579082
Title:
Inbox folder tree is unresponsive
Status in The Evolution Mail & Calendaring Tool:
Fix Released
Status in “evolution” package in Ubuntu:
Fix Released
Bug description:
Binary package hint: evolution
I am running Ubuntu 10.04, and recently decided to give Evolution a try.
Currently installed package is 2.28.3-0ubuntu9.
I configured my Google Apps Premier account via IMAP SSL (it is, in
all aspects that count identical in behavior to a normal gmail
account). That worked fine and my mail is shown. However, the folder
trees (any of them) from my Inbox to any subfolders, in the folder
pane, are unresponsive at best. Trying to expand them results in
minutes of frustration while you click around the arrow symbol hoping
to get the right voodoo for your click to register.
I have documented the issue using pretty pictures, which I will try to
transcode to ascii so text-only people may understand it properly as
well, so let's gather around for show and tell:
So here we have the folder pane, placid, at rest, awaiting our tender and
loving mouse clicks:
http://alex.underwares.org/bugs/evolution/1.png
[V] Inbox
Subfolder
[>] [GMAIL]
Another Subfolder
Attempting to expand the "[GMAIL]" subfolder here, I click on the arrow icon.
Nothing happens. I assume I have misclicked and try again. Nothing happens, but
the [GMAIL] folder becomes highlited. I click /near/ the arrow icon and this
happens:
http://alex.underwares.org/bugs/evolution/2.png
[V] Inbox
Subfolder
[>>] [GMAIL]
Another Subfolder
The arrow becomes black, i.e, clicked. But the subfolder doesn't expand at
all. I scratch my licey scalp in wonder and start clicking around, on, near,
above and below the arrow haphazardly in a way that could only be described as
"obstinate" in good company, and that would be describing it kindly. The only
effects these actions produce are:
1) Eventually making the arrow icon white, unselected, and then black again
2) Making me look like an epileptic monkey on crack.
I also hit the left arrow key on the keyboard to see if that works. When that
last attempts turns out to be fruitless, I mash the arrow and spacebar keys,
hoping for /something/ to happen. When that also turns out to be nothing but a
red herring, to my great despair, I give the blank space under the arrow one
last, bitter click:
http://alex.underwares.org/bugs/evolution/3.png
[V] Inbox
Subfolder
[V] [GMAIL]
All Mail
Sent
Stuff
Another Subfolder
Success! \o/
Putting this off to mere lag, or the IMAP server being busy fetching
everything from the first sync, I consider the beast slain, my challenge
complete. However, in a nasty turn of events, I am reduced to tears and despair
again, for still drunk from the euphoria of my victory on the unexpendable
subfolder, feeling daring and overconfident, I click on one of the newly
expanded subfolders further down the list, hoping to venture in there looking
for riches. Evolution promptly reacts by collapsing the subfolder tree in my
face, shutting off like a frightened clam:
http://alex.underwares.org/bugs/evolution/4.png
[V] Inbox
Subfolder
[>>] [GMAIL]
Another Subfolder
The sound my head makes when it hits the desk echoes around the empty room.
Weeping tears of frustration, I repeat the previous steaps fruitlessly, the
results only varying in order. No matter what I do, Evolution insists on
thinking I want to collapse the subtree when I try to select one of the
subfolders. I do this many times, feeling obstinate, and eventually:
http://alex.underwares.org/bugs/evolution/5.png
[V] Inbox
Subfolder
[V] [GMAIL]
All Mail
Sent
*Stuff*
Another Subfolder
Success once again! The subfolder is selected! Decades of old
forgotten emails are unfurling before my eyes.
I have tried to reproduce the problem by waiting quite a while for
Evolution to finish its sync, restarting Evolution, rebooting,
sacrificing a goat, and it happens every single time without fail. It
is worth noting here that this occurs with *any* kind of tree listing
control, I've had a very similar battle with the Calendars list, the
contacts list, and the local folder. It does not seem to matter if the
data is local or remote. Just now in the process of writing this and
verifying it still happened, I collapsed the account and I am unable
to expand it again. I just closed evolution out of spite and will look
at it again tommorow.
Let me know if more information is needed.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evolution 2.28.3-0ubuntu9
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Tue May 11 21:51:04 2010
ProcEnviron:
PATH=(custom, user)
LANG=fr_CA.utf8
SHELL=/bin/bash
SourcePackage: evolution
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