Adding error log from CUPS using debug mode. The file that I tried to print was: [Job 290] argv[3]="certif-pycon-nataliabidart.pdf"
** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1251742/+attachment/3909652/+files/error_log ** Information type changed from Public to Private -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1251742 Title: Can not print with HP LaserJet P11102W - stopped "Filter failed" Status in “cups” package in Ubuntu: New Bug description: I have a fully configured HP LaserJet printer, model P1102W, succesfully connected to my local network via WIFI. I can print from a windows installation without an further issues. The printer is visible in the system as per: nessita@dali:~$ lpinfo -v network smb network https network http network socket network ipp network ipp14 network ipps network lpd direct hp network beh direct hpfax network dnssd://HP%20LaserJet%20Professional%20P%201102w._pdl-datastream._tcp.local/ network socket://192.168.2.140 When I try to print a PDF document, I get this error in the CUPS web administration interface: ▼ ID ▼ Name User Size Pages State Control Hewlett-Packard-HP-LaserJet-Professional-P-1102w-290 Unknown Withheld 203k Unknown stopped "Filter failed" I'm adding debug information as per wiki instructions. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: cups 1.7.0~rc1-0ubuntu5 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 Date: Fri Nov 15 16:12:40 2013 InstallationDate: Installed on 2011-12-20 (696 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129.1) Lpstat: device for Hewlett-Packard-HP-LaserJet-Professional-P-1102w: hp:/net/HP_LaserJet_Professional_P_1102w?zc=NPI2E6620 MarkForUpload: True Papersize: letter PpdFiles: Hewlett-Packard-HP-LaserJet-Professional-P-1102w: HP LaserJet Professional p1102w, hpcups 3.13.11, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=e9714ca4-b36f-4b36-bae5-8e85a6bb0d2d ro quiet splash SourcePackage: cups UpgradeStatus: Upgraded to saucy on 2013-08-14 (93 days ago) dmi.bios.date: 08/05/2009 dmi.bios.vendor: Intel Corp. dmi.bios.version: KGIBX10J.86A.3206.2009.0805.1855 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: DP55WG dmi.board.vendor: Intel Corporation dmi.board.version: AAE57269-404 dmi.chassis.type: 2 dmi.modalias: dmi:bvnIntelCorp.:bvrKGIBX10J.86A.3206.2009.0805.1855:bd08/05/2009:svn:pn:pvr:rvnIntelCorporation:rnDP55WG:rvrAAE57269-404:cvn:ct2:cvr: mtime.conffile..etc.cups.cupsd.conf: 2013-11-15T16:10:20.500353 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1251742/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
