Sorry, I do not speak French. Hi there,
thank you for filing this bug and showing your interest in Simple Scan! This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all. Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not. This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case. Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you! Best Regards Michael [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues ** Changed in: simple-scan (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1249059 Title: scanner hp envy120 non detecté par pc Status in “simple-scan” package in Ubuntu: Incomplete Bug description: en langue française please. Je ne lis par anglais courramment. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: simple-scan 3.2.1-0ubuntu1~oneiric1 ProcVersionSignature: Ubuntu 3.0.0-32.51-generic 3.0.69 Uname: Linux 3.0.0-32-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.23-0ubuntu4.1 Architecture: amd64 Date: Thu Nov 7 19:48:41 2013 DriverPackageVersions: libsane 1.0.22-2ubuntu2 libsane-extras N/A hplip 3.11.7-1ubuntu3.1 hpoj N/A InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) MachineType: PACKARD BELL BV IMEDIA 8217 ProcEnviron: PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-32-generic root=UUID=119df8a4-eff5-475d-b20f-7cb33cb1bf48 ro quiet splash vt.handoff=7 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/15/2007 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: PBAMARMB.0500 dmi.board.name: MCP61DM2MA dmi.board.vendor: Packard Bell BV dmi.board.version: 1.XX dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Packard Bell BV dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrPBAMARMB.0500:bd10/15/2007:svnPACKARDBELLBV:pnIMEDIA8217:pvrPB8010502:rvnPackardBellBV:rnMCP61DM2MA:rvr1.XX:cvnPackardBellBV:ct3:cvrChassisVersion: dmi.product.name: IMEDIA 8217 dmi.product.version: PB8010502 dmi.sys.vendor: PACKARD BELL BV To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1249059/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
