Public bug reported:

Up until 19 November 2013, my Firefox was configured with 4 pinned tabs.
For some reason. when I started Firefox yesterday, Firefox had no pinned
tabs, and in addition to that, all bookmarks on the Bookmarks Toolbar
had disappeared, despite the fact that View was set to show the
Bookmarks Toolbar.

What may be relevant is that shortly beforehand, I had clicked on
Firefox in my Launcher to launch Firefox, and it didn't launch. I then
opened the System Monitor and closed the running Firefox processes. I
was then able to launch Firefox.

What also might be relevant is that I am able to see my bookmarks (in my 
Bookmarks Toolbar) if I:
1. Firefox>View>Toolbars>Bookmarks Toolbar (to deselect)
2. Firefox>View>Toolbars>Bookmarks Toolbar (to select)

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
-> About Ubuntu

Ubuntu 13.04

2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center

firefox 25.0+build3-0ubuntu0.13.04.1

3) What you expected to happen

Firefox opened normally with all my pinned tabs and with the Bookmarks
Toolbar.

4) What happened instead

Firefox opened without my pinned tabs and without showing the bookmarks
I have saved to my Bookmarks Toolbar.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: firefox 25.0+build3-0ubuntu0.13.04.1
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  el_gallo_azul   2394 F.... pulseaudio
 /dev/snd/controlC1:  el_gallo_azul   2394 F.... pulseaudio
 /dev/snd/controlC0:  el_gallo_azul   2394 F.... pulseaudio
BuildID: 20131028112627
CRDA:
 country DE:
        (2400 - 2483 @ 40), (N/A, 20)
        (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
        (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
        (5470 - 5725 @ 40), (N/A, 26), DFS
Channel: Unavailable
Date: Wed Nov 20 10:15:48 2013
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: LastPass - [email protected]
InstallationDate: Installed on 2013-10-02 (48 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
 default via 192.168.178.1 dev wlan0  proto static 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 192.168.178.0/24 dev wlan0  proto kernel  scope link  src 192.168.178.35  
metric 9
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=25.0/20131028112627 (In use)
RelatedPackageVersions:
 totem-mozilla     3.6.3-0ubuntu6
 rhythmbox-mozilla 2.98-0ubuntu5
 djview-plugin     4.9-3
RfKill:
 0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2013
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SE5C600.86B.02.01.0002.082220131453
dmi.board.asset.tag: ....................
dmi.board.name: W2600CR
dmi.board.vendor: Intel Corporation
dmi.board.version: G21602-303
dmi.chassis.asset.tag: ....................
dmi.chassis.type: 17
dmi.chassis.vendor: ..............................
dmi.chassis.version: ..................
dmi.modalias: 
dmi:bvnIntelCorp.:bvrSE5C600.86B.02.01.0002.082220131453:bd08/22/2013:svnIntelCorporation:pnW2600CR:pvr....................:rvnIntelCorporation:rnW2600CR:rvrG21602-303:cvn..............................:ct17:cvr..................:
dmi.product.name: W2600CR
dmi.product.version: ....................
dmi.sys.vendor: Intel Corporation

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

** Attachment added: "Screenshot from 2013-11-20 08:54:46 When started since 
20131119.png"
   
https://bugs.launchpad.net/bugs/1252905/+attachment/3912905/+files/Screenshot%20from%202013-11-20%2008%3A54%3A46%20When%20started%20since%2020131119.png

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1252905

Title:
  Pinned tabs and bookmarks toolbar have disappeared

Status in “firefox” package in Ubuntu:
  New

Bug description:
  Up until 19 November 2013, my Firefox was configured with 4 pinned
  tabs. For some reason. when I started Firefox yesterday, Firefox had
  no pinned tabs, and in addition to that, all bookmarks on the
  Bookmarks Toolbar had disappeared, despite the fact that View was set
  to show the Bookmarks Toolbar.

  What may be relevant is that shortly beforehand, I had clicked on
  Firefox in my Launcher to launch Firefox, and it didn't launch. I then
  opened the System Monitor and closed the running Firefox processes. I
  was then able to launch Firefox.

  What also might be relevant is that I am able to see my bookmarks (in my 
Bookmarks Toolbar) if I:
  1. Firefox>View>Toolbars>Bookmarks Toolbar (to deselect)
  2. Firefox>View>Toolbars>Bookmarks Toolbar (to select)

  1) The release of Ubuntu you are using, via 'lsb_release -rd' or
  System -> About Ubuntu

  Ubuntu 13.04

  2) The version of the package you are using, via 'apt-cache policy
  pkgname' or by checking in Software Center

  firefox 25.0+build3-0ubuntu0.13.04.1

  3) What you expected to happen

  Firefox opened normally with all my pinned tabs and with the Bookmarks
  Toolbar.

  4) What happened instead

  Firefox opened without my pinned tabs and without showing the
  bookmarks I have saved to my Bookmarks Toolbar.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: firefox 25.0+build3-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  el_gallo_azul   2394 F.... pulseaudio
   /dev/snd/controlC1:  el_gallo_azul   2394 F.... pulseaudio
   /dev/snd/controlC0:  el_gallo_azul   2394 F.... pulseaudio
  BuildID: 20131028112627
  CRDA:
   country DE:
        (2400 - 2483 @ 40), (N/A, 20)
        (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
        (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
        (5470 - 5725 @ 40), (N/A, 26), DFS
  Channel: Unavailable
  Date: Wed Nov 20 10:15:48 2013
  ExecutablePath: /usr/lib/firefox/firefox
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: LastPass - [email protected]
  InstallationDate: Installed on 2013-10-02 (48 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IpRoute:
   default via 192.168.178.1 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.178.0/24 dev wlan0  proto kernel  scope link  src 192.168.178.35  
metric 9
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=25.0/20131028112627 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.6.3-0ubuntu6
   rhythmbox-mozilla 2.98-0ubuntu5
   djview-plugin     4.9-3
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/22/2013
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: SE5C600.86B.02.01.0002.082220131453
  dmi.board.asset.tag: ....................
  dmi.board.name: W2600CR
  dmi.board.vendor: Intel Corporation
  dmi.board.version: G21602-303
  dmi.chassis.asset.tag: ....................
  dmi.chassis.type: 17
  dmi.chassis.vendor: ..............................
  dmi.chassis.version: ..................
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrSE5C600.86B.02.01.0002.082220131453:bd08/22/2013:svnIntelCorporation:pnW2600CR:pvr....................:rvnIntelCorporation:rnW2600CR:rvrG21602-303:cvn..............................:ct17:cvr..................:
  dmi.product.name: W2600CR
  dmi.product.version: ....................
  dmi.sys.vendor: Intel Corporation

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