Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: system-config-printer (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1073949
Title:
system-config-printer found the suitable printer driver for EPSON
printer, but can't install
Status in “system-config-printer” package in Ubuntu:
Confirmed
Bug description:
In Ubuntu, very few (EPSON only I know) printer vendor supports automatic
driver download feature.
When I tried the feature with EPSON PX-503A in Oneiric and Precise, it worked
fine.
But I also tried my new Quantal system, s-c-p seems to found correct the
printer driver (see attached screenshot), but not installed when I press
"Forward" button; nothing happens and no driver package is downloaded or
installed.
Reproduce Process:
1. In s-c-p, click "add" button and select the network printer EPSON PX-503A.
2. Ubuntu says "looking for the drivers...," then attached screenshot is
appeared. It seems correct.
3. Press "Forward" button.
Expected Result:
- The found driver package will be downloaded and automatically
installed, then we can select the right PPD in s-c-p.
Current Result:
- Nothing happens, and s-c-p says select "Generic" PPD.
I'm not sure which module has a problem (s-c-p or ubuntu-driver), sorry if my
choose of the package is wrong.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: system-config-printer-common 1.3.11+20120807-0ubuntu10
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
Date: Thu Nov 1 22:08:16 2012
InstallationDate: Installed on 2011-08-26 (433 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110803.1)
MachineType: LENOVO 30515EJ
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
ProcEnviron:
LANGUAGE=ja:en
TERM=screen-bce
PATH=(custom, no user)
LANG=ja_JP.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic
root=UUID=10880fa0-c788-489b-a013-1fa7690bcc94 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to quantal on 2012-10-18 (14 days ago)
dmi.bios.date: 06/20/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8RET26WW (1.08 )
dmi.board.asset.tag: Not Available
dmi.board.name: 30515EJ
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr8RET26WW(1.08):bd06/20/2011:svnLENOVO:pn30515EJ:pvrThinkPadX120e:rvnLENOVO:rn30515EJ:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 30515EJ
dmi.product.version: ThinkPad X120e
dmi.sys.vendor: LENOVO
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