Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!
[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: hardware-error ** Changed in: cups (Ubuntu) Importance: Undecided => Low ** Changed in: cups (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1257512 Title: package cups 1.7.0~rc1-0ubuntu5 failed to install/upgrade: subprocess new pre-removal script returned error exit status 127 Status in “cups” package in Ubuntu: Invalid Bug description: Description: Ubuntu 13.10 Release: 13.10 cups: Installed: 1.7.0~rc1-0ubuntu5 Candidate: 1.7.0~rc1-0ubuntu5.1 Version table: 1.7.0~rc1-0ubuntu5.1 0 500 http://il.archive.ubuntu.com/ubuntu/ saucy-updates/main amd64 Packages *** 1.7.0~rc1-0ubuntu5 0 500 http://il.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status N: Unable to locate package pkgname ProblemType: Package DistroRelease: Ubuntu 13.10 Package: cups 1.7.0~rc1-0ubuntu5 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 CupsErrorLog: Date: Wed Dec 4 00:44:38 2013 DpkgHistoryLog: Start-Date: 2013-12-04 00:44:08 Commandline: apt-get install -f Upgrade: cups:amd64 (1.7.0~rc1-0ubuntu5, 1.7.0~rc1-0ubuntu5.1) DuplicateSignature: package:cups:1.7.0~rc1-0ubuntu5:subprocess new pre-removal script returned error exit status 127 ErrorMessage: subprocess new pre-removal script returned error exit status 127 InstallationDate: Installed on 2013-10-18 (46 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Lpstat: device for Deskjet_1000_J110: hp:/usb/Deskjet_1000_J110_series?serial=CN2CR18JYK05YD MachineType: Dell Inc. Vostro 3550 MarkForUpload: True Papersize: a4 PpdFiles: Deskjet_1000_J110: HP Deskjet 1000 j110 Series, hpcups 3.13.9 ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=b89e206d-9a86-4f13-991f-dc17a64eff7f ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=b89e206d-9a86-4f13-991f-dc17a64eff7f ro quiet splash vt.handoff=7 SourcePackage: cups Title: package cups 1.7.0~rc1-0ubuntu5 failed to install/upgrade: subprocess new pre-removal script returned error exit status 127 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/18/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0JGC48 dmi.board.vendor: Dell Inc. dmi.board.version: A07 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/18/2011:svnDellInc.:pnVostro3550:pvrNotSpecified:rvnDellInc.:rn0JGC48:rvrA07:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Vostro 3550 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1257512/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp