Marius reply via email: "I hoped apport hooks would include all the interesting information. :/ Will do tomorrow when I'm back in the office.
I don't recall if I mentioned that I tried simple-scan (failed to see the scanner), then xscanimage (worked perfectly, only I put the paper into the feeder wrong side up so got a blank scan), then simple-scan again (errored out with the red line somewhere in the top 10% of the page), then xsane (worked perfectly). I'm willing to put some effort into debugging this, since I love simple- scan's UI." -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1261440 Title: Simple-scan fails to scan Status in “simple-scan” package in Ubuntu: Incomplete Bug description: 1. Plug in USB scanner (actually multi-function HP Color LaserJet 2840) 2. Start simple-scan 3. Try to scan It errors out saying there's no scanner plugged in. I can launch xscanimage and scan fine. So I try simple-scan again. This time it starts scanning and then stops with an error saying it couldn't communicate with the scanner. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: simple-scan 3.10.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Mon Dec 16 18:04:38 2013 DriverPackageVersions: libsane 1.0.23-0ubuntu3 libsane-extras N/A hplip 3.13.9-1 hpoj N/A EcryptfsInUse: Yes InstallationDate: Installed on 2012-07-25 (509 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) Lsusb: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 005: ID 03f0:2817 Hewlett-Packard Color LaserJet 2840 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 4291WJF MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=36079681-53fc-4ca2-80ac-98321c07e8d2 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: Upgraded to saucy on 2013-10-17 (60 days ago) dmi.bios.date: 05/31/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8DET47WW (1.17 ) dmi.board.asset.tag: Not Available dmi.board.name: 4291WJF dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8DET47WW(1.17):bd05/31/2011:svnLENOVO:pn4291WJF:pvrThinkPadX220:rvnLENOVO:rn4291WJF:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 4291WJF dmi.product.version: ThinkPad X220 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1261440/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
