Public bug reported:
A new HP envy 4500 is connected and found by Ubuntu 12.10 in system
settings. It will print a test page, but will not print from Libre
Writer. The printer and scanner works in XP
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11.4
ProcVersionSignature: Ubuntu 3.5.0-44.67-generic 3.5.7.25
Uname: Linux 3.5.0-44-generic i686
ApportVersion: 2.6.1-0ubuntu13
Architecture: i386
Date: Tue Dec 17 09:25:32 2013
InstallationDate: Installed on 2013-06-06 (194 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Lpstat:
device for HP-ENVY-4500-series:
usb://HP/ENVY%204500%20series?serial=CN38D2P07C05X4&interface=1
device for HP-ENVY-4500-series-2:
usb://HP/ENVY%204500%20series?serial=CN38D2P07C05X4&interface=1
MachineType: Dell Inc. OptiPlex GX280
MarkForUpload: True
Papersize: letter
PpdFiles:
HP-ENVY-4500-series: HP Envy 110 Series hpijs, 3.12.6
HP-ENVY-4500-series-2: HP Envy 110 Series, hpcups 3.12.6
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-44-generic
root=UUID=39ba4490-65ed-45c0-9291-6c04da17b4ca ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/17/2004
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0G5611
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd09/17/2004:svnDellInc.:pnOptiPlexGX280:pvr:rvnDellInc.:rn0G5611:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex GX280
dmi.sys.vendor: Dell Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 quantal running-unity
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1261846
Title:
connected printer won't print
Status in “cups” package in Ubuntu:
New
Bug description:
A new HP envy 4500 is connected and found by Ubuntu 12.10 in system
settings. It will print a test page, but will not print from Libre
Writer. The printer and scanner works in XP
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11.4
ProcVersionSignature: Ubuntu 3.5.0-44.67-generic 3.5.7.25
Uname: Linux 3.5.0-44-generic i686
ApportVersion: 2.6.1-0ubuntu13
Architecture: i386
Date: Tue Dec 17 09:25:32 2013
InstallationDate: Installed on 2013-06-06 (194 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Lpstat:
device for HP-ENVY-4500-series:
usb://HP/ENVY%204500%20series?serial=CN38D2P07C05X4&interface=1
device for HP-ENVY-4500-series-2:
usb://HP/ENVY%204500%20series?serial=CN38D2P07C05X4&interface=1
MachineType: Dell Inc. OptiPlex GX280
MarkForUpload: True
Papersize: letter
PpdFiles:
HP-ENVY-4500-series: HP Envy 110 Series hpijs, 3.12.6
HP-ENVY-4500-series-2: HP Envy 110 Series, hpcups 3.12.6
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-44-generic
root=UUID=39ba4490-65ed-45c0-9291-6c04da17b4ca ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/17/2004
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0G5611
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd09/17/2004:svnDellInc.:pnOptiPlexGX280:pvr:rvnDellInc.:rn0G5611:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex GX280
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1261846/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
