If I open BlueTooth Settings, then select the device from the list on
the left, then click on the "Browse Files" button, then IT WORKS.

It's definitely the notification-area widget that it's broken.

I'm going to change this to "confirmed" because if we wait for someone
else to test it (let alone confirm it) we're going to wait forever.

There's enough information in this report to start fixing it.

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https://bugs.launchpad.net/bugs/1254106

Title:
  "browse files" on device does nothing

Status in “indicator-bluetooth” package in Ubuntu:
  Confirmed

Bug description:
  I click on the Bluetooth icon on the top-right corner of the screen next to 
the battery icon
  My mobile phone is listed in the drop down. I select it and I click on 
"Browse files"

  Expected: a Nautilus window should appear showing the browsable
  contents of the device. Maybe the device should prompt me whether to
  allow browsing before

  Observed: ABSOLUTELY NOTHING happens. The computer doesn't even try to
  connect to the phone. Nothing happens on the phone, nothing happens on
  the computer; no error message is shown anywhere, it's just as if I
  had done nothing.

  I've done an hcidump while trying this, and it's empty.

  
  This HAD WORKED BEFORE on the same machine and with  the same device.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
  Uname: Linux 3.8.0-33-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  Date: Fri Nov 22 17:53:08 2013
  InstallationDate: Installed on 2013-10-11 (41 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic 
root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: 
dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  hciconfig:
   hci0:        Type: BR/EDR  Bus: USB
        BD Address: A4:17:31:0D:4A:70  ACL MTU: 1022:8  SCO MTU: 183:5
        UP RUNNING PSCAN ISCAN 
        RX bytes:549 acl:0 sco:0 events:31 errors:0
        TX bytes:1168 acl:0 sco:0 commands:31 errors:0

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