Please follow the instructions of the sections "CUPS error_log" and
"Capturing print job data" on
https://wiki.ubuntu.com/DebuggingPrintingProblems.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1259492
Title:
print jobs sit in queue after successful printing for an extended
period of time, blocking other jobs.
Status in “cups” package in Ubuntu:
Incomplete
Bug description:
When I print something using:
lpr -P hp-500 -o sides=two-sided-long-edge ...
it prints immediately, as expected. However, the job stays in the
queue (as determined by 'lpstat -t' ) for an extended period of time.
Until today, I thought it stayed there forever. Normally when I print
multiple things, I queue up all of them with 'lpr', and then iterate
between the printer and a terminal, using 'cancel' to remove jobs from
the queue which were successfully printed. This workaround allows me
to print multiple documents.
I printed a single job yesterday and did not clear the queue, however.
Today I noticed the queue was empty. So I guess it will *eventually*
empty, but the notification between job physically completing and the
queue noticing is at least a few minutes, and thus I never noticed
before.
Potentially of note is that I saw a bunch of:
[2824904.541816] type=1400 audit(1386659294.377:244):
apparmor="STATUS" operation="profile_replace" parent=5999
profile="unconfined" name="/usr/sbin/cupsd" pid=6003
comm="apparmor_parser"
lines in my 'dmesg' output this morning.
$ lsb_release -rd
Description: Ubuntu 13.10
Release: 13.10
$ apt-cache policy cups
cups:
Installed: 1.7.0~rc1-0ubuntu5.1
Candidate: 1.7.0~rc1-0ubuntu5.1
Version table:
*** 1.7.0~rc1-0ubuntu5.1 0
500 http://de.archive.ubuntu.com/ubuntu/ saucy-updates/main amd64
Packages
100 /var/lib/dpkg/status
1.7.0~rc1-0ubuntu5 0
500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: cups 1.7.0~rc1-0ubuntu5.1
ProcVersionSignature: Ubuntu 3.11.0-11.4-lowlatency 3.11.3
Uname: Linux 3.11.0-11-lowlatency x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
Date: Tue Dec 10 11:14:03 2013
InstallationDate: Installed on 2013-02-20 (292 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
Lpstat:
device for HL-5350DN-series:
dnssd://Brother%20HL-5350DN%20series._pdl-datastream._tcp.local/
device for hp-500:
dnssd://HP%20LaserJet%20500%20color%20MFP%20M575%20%5B68056E%5D._ipp._tcp.local/
device for netz-printer: socket://134.91.218.47
MachineType: FUJITSU CELSIUS R920 POWER
MarkForUpload: True
Papersize: letter
PpdFiles:
hp-500: HP LaserJet 500 color MFP M575 Postscript (recommended)
HL-5350DN-series: Brother HL-5350DN BR-Script3
netz-printer: Kyocera FS-C5300DN (KPDL)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-11-lowlatency
root=/dev/mapper/ubuntu-root ro nomodeset text
SourcePackage: cups
UpgradeStatus: Upgraded to saucy on 2013-11-07 (32 days ago)
dmi.bios.date: 12/11/2012
dmi.bios.vendor: FUJITSU // American Megatrends Inc.
dmi.bios.version: V4.6.5.1 R1.8.0 for D3118-A1x
dmi.board.name: D3118-A1
dmi.board.vendor: FUJITSU
dmi.board.version: S26361-D3118-A1
dmi.chassis.type: 7
dmi.chassis.vendor: FUJITSU
dmi.chassis.version: C$R910
dmi.modalias:
dmi:bvnFUJITSU//AmericanMegatrendsInc.:bvrV4.6.5.1R1.8.0forD3118-A1x:bd12/11/2012:svnFUJITSU:pnCELSIUSR920POWER:pvr:rvnFUJITSU:rnD3118-A1:rvrS26361-D3118-A1:cvnFUJITSU:ct7:cvrC$R910:
dmi.product.name: CELSIUS R920 POWER
dmi.sys.vendor: FUJITSU
mtime.conffile..etc.cups.cupsd.conf: 2013-06-23T18:03:51.450160
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