Public bug reported:
On Ubuntu 12.04 x64 using kernel 3.11.1-031101-generic (which supports
USB audio), I am able to get one of two USB audio devices working
(Turtlebeach AudioAdvantage Micro = CM102-A+/102S+ Audio Controller,
lsusb ID 0d8c:0103) . This proves snd-usb-audio is loaded and working.
The device which is not working (reason for this bug report) is an AKAI
EIE Pro. Per lsusb, it has ID 09e8:0010. However, when plugged in, it
does not show up with cat /proc/asound/cards .
The same USB audio devices operates fine on the same system under
Windows 7 x64, proving it's not a HW problem or a 32 vs 64 bit issue.
lsb_release -rd
Description: Ubuntu 12.04.3 LTS
Release: 12.04
AlsaMixer v1.0.25
Expected behavior: plug in EIE Pro USB audio device and have it show up
in alsamixer (and in Unity's sound selection GUI)
Actual behavior: plug in EIE Pro and device does not show up in
alsamixer or in sound GUI (ie PulseAudio Volume Control)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
Uname: Linux 3.11.1-031101-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k3.11.1-031101-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jason 1934 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xdfc00000 irq 44'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,10431bc3,00100100
HDA:80862805,80860101,00100000'
Controls : 30
Simple ctrls : 12
Date: Sat Dec 21 16:08:50 2013
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: Upgraded to precise on 2012-07-01 (538 days ago)
dmi.bios.date: 05/17/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U46E.204
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: U46E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrU46E.204:bd05/17/2011:svnASUSTeKComputerInc.:pnU46E:pvr1.0:rvnASUSTeKComputerInc.:rnU46E:rvr1.0:cvnASUSTeKComputerInc.:ct9:cvr1.0:
dmi.product.name: U46E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2013-12-21T15:57:39.603795
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise running-unity
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https://bugs.launchpad.net/bugs/1263421
Title:
USB sound card not detected: ID 09e8:0010 AKAI Professional M.I. Corp
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
On Ubuntu 12.04 x64 using kernel 3.11.1-031101-generic (which supports
USB audio), I am able to get one of two USB audio devices working
(Turtlebeach AudioAdvantage Micro = CM102-A+/102S+ Audio Controller,
lsusb ID 0d8c:0103) . This proves snd-usb-audio is loaded and
working.
The device which is not working (reason for this bug report) is an
AKAI EIE Pro. Per lsusb, it has ID 09e8:0010. However, when plugged
in, it does not show up with cat /proc/asound/cards .
The same USB audio devices operates fine on the same system under
Windows 7 x64, proving it's not a HW problem or a 32 vs 64 bit issue.
lsb_release -rd
Description: Ubuntu 12.04.3 LTS
Release: 12.04
AlsaMixer v1.0.25
Expected behavior: plug in EIE Pro USB audio device and have it show
up in alsamixer (and in Unity's sound selection GUI)
Actual behavior: plug in EIE Pro and device does not show up in
alsamixer or in sound GUI (ie PulseAudio Volume Control)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
Uname: Linux 3.11.1-031101-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k3.11.1-031101-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jason 1934 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xdfc00000 irq 44'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,10431bc3,00100100
HDA:80862805,80860101,00100000'
Controls : 30
Simple ctrls : 12
Date: Sat Dec 21 16:08:50 2013
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: Upgraded to precise on 2012-07-01 (538 days ago)
dmi.bios.date: 05/17/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U46E.204
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: U46E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrU46E.204:bd05/17/2011:svnASUSTeKComputerInc.:pnU46E:pvr1.0:rvnASUSTeKComputerInc.:rnU46E:rvr1.0:cvnASUSTeKComputerInc.:ct9:cvr1.0:
dmi.product.name: U46E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2013-12-21T15:57:39.603795
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