I can confirm the bug and the fix with a different model of printer: * Canon iP4500 * TurboPrint 2.30-1 * KUbuntu 13.10, Kernel 3.11.0-14-generic #21-Ubuntu x86_64
Before fixing the uni-directional access flag I would be able to print a single job after rebooting or power cycling the printer. After the single job I would get a message "Printer status failed - no access" in the TurboPrint Monitor application. With the cups LogLevel=debug I was unable to spot anything particularly wrong. At LogLevel=info I was not seeing any useful messages. Applying the fix (Comment #10 above) I am able to print multiple jobs (several test pages) with no trouble. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032385 Title: USB timeouts with Canon iP4300 Status in “cups” package in Ubuntu: Fix Released Bug description: Most of the time when I try to print to my Canon Pixma 4300, only a fraction of the page actually gets printed. Sometimes the desktop notification "connecting-to-device" is shown. The printer just hangs then. Noteworthy log entries with "$ cupsctl LogLevel=debug": --- D [02/Aug/2012:22:28:13 +0200] [Job 47] Got USB transaction timeout during write. D [02/Aug/2012:22:28:13 +0200] [Job 47] Wrote 7680 bytes of print data... D [02/Aug/2012:22:28:13 +0200] [Job 47] Got USB transaction timeout during read. --- The same printer and cable used to work with Oneiric and continue to work with Windows Vista. Things that did not help: - blacklisting usblp - switching the printer language from PDF to PS - changing paper format from A4 to Letter - lowering resolution - removing and re-adding printer - TurboPrint ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: cups 1.5.3-0ubuntu2 ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21 Uname: Linux 3.2.0-27-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.0.1-0ubuntu11 Architecture: amd64 Date: Thu Aug 2 23:52:06 2012 EcryptfsInUse: Yes InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) Lpstat: device for Fax: ffgtk-cups:/ device for iP4300: usb://Canon/iP4300?serial=9547D7 device for iP4300-TurboPrint: usb://Canon/iP4300?serial=9547D7 MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: iP4300-TurboPrint: Canon_PIXMA_iP4300 TurboPrint iP4300: Canon PIXMA iP4300 - CUPS+Gutenprint v5.2.8-pre1 Fax: ffgtk fax printer, 1.0 ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=3c1886fb-25bf-419a-816a-bd0e4f6d6969 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to precise on 2012-04-29 (95 days ago) dmi.bios.date: 10/01/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.20 dmi.board.name: X58 Extreme3 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.20:bd10/01/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX58Extreme3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. mtime.conffile..etc.cups.cupsd.conf: 2012-08-02T23:17:29.083612 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032385/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
