Ellis Rahhal, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Summary changed: - Synaptics 7.5 Touchpad doesn't work on Ubuntu 11.04 with HP dv4-3011 + [HP Pavilion dv4-3011tx Entertainment Notebook PC] Synaptics 7.5 Touchpad doesn't work on Ubuntu 11.04 ** Tags added: bios-outdated-f.1c ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided => Low ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/796469 Title: [HP Pavilion dv4-3011tx Entertainment Notebook PC] Synaptics 7.5 Touchpad doesn't work on Ubuntu 11.04 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: Touchpad does not work at all with default install of Ubuntu. Adding the option "acpi=off" to kernel fixes the problem, but breaks several other things. Checking that the touchpad is available and enabled in GPointing and System > Preferences > Mouse settings. Everything looks normal Tried out synclient while interacting with touchpad. No response: root@snagglepuss:~# synclient -m 100 time x y z f w l r u d m multi gl gm gr gdx gdy 0.000 0 0 0 0 0 0 0 0 0 0 00000000 Also tried: gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true + adding SHMConfig options to /usr/share/X11/xorg.conf.d/50-synaptics.conf + installing synaptics-dkms from the utouch ppa + installing hid-multitouch-dkms from the utouch ppa + Tried everything on https://help.ubuntu.com/community/SynapticsTouchpad + modifying the module params: sudo -i echo options psmouse proto=exps > /etc/modprobe.d/psmouse.conf Tried the following kernel params: i8042.nomux=1 i8042.reset pci=noacpi pnpacpi=off noapic nolapic Additional information: Thread discussing problem: http://ubuntuforums.org/showthread.php?p=10921294 dmesg occasionally reports the following when using the touchpad: psmouse.c bad data from KBC - timeout output of `grep -im 1 touchpad /var/log/kern.log`: ay 29 21:13:09 snagglepuss kernel: [ 21.339726] Synaptics Touchpad, model: 1, fw: 7.5, id: 0x1e0b1, caps: 0xd00073/0x240000/0xa0400 output of `grep -i touchpad /var/log/Xorg.0.log`: [ 15.191] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event13) [ 15.191] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall" [ 15.191] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall" [ 15.192] (II) Using input driver 'synaptics' for 'SynPS/2 Synaptics TouchPad' [ 15.192] (**) SynPS/2 Synaptics TouchPad: always reports core events [ 15.332] (--) SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5776 [ 15.332] (--) SynPS/2 Synaptics TouchPad: y-axis range 1408 - 5012 [ 15.332] (--) SynPS/2 Synaptics TouchPad: pressure range 0 - 255 [ 15.332] (--) SynPS/2 Synaptics TouchPad: finger width range 0 - 15 [ 15.332] (--) SynPS/2 Synaptics TouchPad: buttons: left right double triple [ 15.464] (--) SynPS/2 Synaptics TouchPad: touchpad found [ 15.464] (**) SynPS/2 Synaptics TouchPad: always reports core events [ 15.496] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD) [ 15.496] (**) SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5 [ 15.496] (**) SynPS/2 Synaptics TouchPad: MaxSpeed is now 1.75 [ 15.496] (**) SynPS/2 Synaptics TouchPad: AccelFactor is now 0.036 [ 15.496] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1 [ 15.496] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1 [ 15.496] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000 [ 15.496] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4 [ 15.548] (--) SynPS/2 Synaptics TouchPad: touchpad found [ 15.548] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse1) output of `grep -iA 3 'module synaptics' /var/log/Xorg.0.log`: [ 15.192] (II) Module synaptics: vendor="X.Org Foundation" [ 15.192] compiled for 1.10.1, module version = 1.3.99 [ 15.192] Module class: X.Org XInput Driver [ 15.192] ABI class: X.Org XInput driver, version 12.3 --- ApportVersion: 1.23-0ubuntu4 Architecture: i386 DistUpgraded: Log time: 2011-11-10 01:41:43.944841 DistroCodename: oneiric DistroRelease: Ubuntu 11.10 DistroVariant: ubuntu InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) MachineType: Hewlett-Packard HP Pavilion dv4 Notebook PC Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu2 PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-16-generic-pae root=UUID=71b2889d-31e6-4b68-90ec-cb8a0adff47a ro ProcVersionSignature: Ubuntu 3.0.0-16.29-generic-pae 3.0.20 Tags: oneiric ubuntu Uname: Linux 3.0.0-16-generic-pae i686 UpgradeStatus: Upgraded to oneiric on 2012-02-15 (40 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare vboxusers video dmi.bios.date: 06/22/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.16 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1646 dmi.board.vendor: Hewlett-Packard dmi.board.version: 12.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.16:bd06/22/2011:svnHewlett-Packard:pnHPPaviliondv4NotebookPC:pvr059A100000204610001010100:rvnHewlett-Packard:rn1646:rvr12.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv4 Notebook PC dmi.product.version: 059A100000204610001010100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu6.1 version.libdrm2: libdrm2 2.4.26-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3 version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13 version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1 --- ApportVersion: 1.23-0ubuntu4 Architecture: i386 DistUpgraded: Log time: 2011-11-10 01:41:43.944841 DistroCodename: oneiric DistroRelease: Ubuntu 11.10 DistroVariant: ubuntu InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) MachineType: Hewlett-Packard HP Pavilion dv4 Notebook PC Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu2 PackageArchitecture: i386 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-16-generic-pae root=UUID=71b2889d-31e6-4b68-90ec-cb8a0adff47a ro ProcVersionSignature: Ubuntu 3.0.0-16.29-generic-pae 3.0.20 Tags: oneiric ubuntu Uname: Linux 3.0.0-16-generic-pae i686 UpgradeStatus: Upgraded to oneiric on 2012-02-15 (40 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare vboxusers video dmi.bios.date: 06/22/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.16 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1646 dmi.board.vendor: Hewlett-Packard dmi.board.version: 12.25 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.16:bd06/22/2011:svnHewlett-Packard:pnHPPaviliondv4NotebookPC:pvr059A100000204610001010100:rvnHewlett-Packard:rn1646:rvr12.25:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv4 Notebook PC dmi.product.version: 059A100000204610001010100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu6.1 version.libdrm2: libdrm2 2.4.26-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3 version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13 version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/796469/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
