*** This bug is a duplicate of bug 1248303 ***
https://bugs.launchpad.net/bugs/1248303
I have the same problem with my Canon Pixma MP450 and Ubuntu 13.10 !
System-config-printer try to install gutenprint, but is gutenprint
already installed ?!!! (it's one of the default packages)
And it sits right there for all eternity. I think I could wait 2 years
it will still not time out or something ...
I rebooted, I tried on a fresh install, I tried to use the second option
"Local Driver" and it's even worst ! "Forward" doesn't do anything !
The only way to make this printer install, is to click on gutenprint,
then, you cancel very fast the gutenprint installation, then you have
the traditional list of printers ! And now it's working ?!? (yes it does
work !)
Please fix your sh*t ubuntu devs ! Please make your modifications less
random and untested. How in the world, is an option to bypass something
(local driver) not even tested in real life ?! You are embarrassing
everybody !
This printer should not even ask for a driver install, as it works
perfectly with what is already there !
And why asking to install "openprinting-gutenprint" when gutenprint is
already installed ?! What is the difference ?
Please explain yourself ! Remove this "anti-feature" ... Because right
there, it's not a feature, it's a bug, and a big one indeed !
It feels like somebody had a good idea but never had a canon printer
handy to test with, or even to know if it worked. Man, it's tiring
sometime to see all theses untested features ...
I think the idea is for users with canon printer requiring proprietary
drivers. And for that, it's good and neat. But if your only choice is
gutenprint, ... to download and install gutenprint a second time, in
case having one copy of gutenprint wasn't enough, it's bullsh*t !!! This
choice shouldn't be there. Even if it worked properly !
It should be said, man, give a little more effort in your code ubuntu
team, make it more error resilient, everything you do should be
bypassed. It's a printer install wizard, why is this so badly butchered
!
And it's not the first time we have something like that in Ubuntu, in fact,
it's every time something new is coming from the ubuntu internal devs. Don't
rely that much on the users to test things ! You are tiring them. If it's
impossible to keep updating everything every 6 month, just stop this nonsense !
I'm using Ubuntu from 6.06, so I'm not a "quitter", but I know why one would
want to stop caring about such a distribution and start searching somewhere
else. Ubuntu should really start to "Eat is own dog food". That means, if you
make a change, make it such that yourself or another developer can test it in
real life with real hardware on the development release so most of the bugs are
seen and fixed by someone that may know better.
It's faster and way more reliable than making a modification in the dark,
waiting for a user that had enough to shout his anger to you all, don't know
what really appended that made this mess, and having to spend the time to read,
understand and decrypt what the problem is.
The fact is, despite the popularity of canon printers, I'm only the
second one reporting that bug, nobody takes time nowadays to make a bug
report if their is a workaround (in this case that is using cups web
interface). It should warn you at how much of your users you have
transformed in uncaring zombies. Even myself, as a long time ubuntu
user, I feel like making a bug report is now becoming nothing else than
wasting my time, waiting for something that will never appends, so might
as well wait for the next release.
Sometime I think as Ubuntu as a Linux distribution developed by peoples
on their Macs ! Some bugs are sometime so blatant that it feels like
nobody is using it, even the developers ! (I have a lot of bugs like
that in mind, for example, when you open a .deb with the Software
center, the home of the software center appears, then, after some more
time, the deb installer pops up. It's soooooo confusing !! A new user
will think that the packets was not opened properly ... So why is this
already 3/4 releases with this bug. Is this that difficult to make a
"Please wait" screen so the home screen don't show up ?!)
So well, I'm rambling, but, I'm very very tired of this, Ubuntu is my
work tool, and I make all I can do to make it more popular (I tell
everyone interested with Linux, I make videos about it, I'm contributing
to the french wiki about ubuntu, etc ...), and I'm so disappointed by
the lack of interest the developers have about their own work. The 6
month schedule doesn't help them in that aspect ... But even with that.
What a lack of perfectionism. Sometime you have to sit back and fix the
little details that makes the difference between something good and
something you really want to use ! And I hope 14.04 will be the end of
this nightmare !
PS: I'm sorry for the anger level of my post, but I wasted so much time
this night trying to find what was going on with this printer, that it's
not even funny. And finding that it's, AGAIN, one of theses things that
are supposedly made to make our life easier that is blocking the
install, that makes me think lots of bad things ! And the fact that it's
already reported and nobody cares for more than 2 weeks make things even
worst ...
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1253361
Title:
Printer driver installation freezes
Status in “system-config-printer” package in Ubuntu:
Confirmed
Bug description:
I tried to add my printer to Ubuntu 13.10 via system settings > printers.
After the scan, I was presented with gutenprint as the only choice. I gave the
OK, typed my password when prompted and the installation started, but then it
freezed at about 50%. I closed system-config-printer.py from the system
monitor, then rebooted and tried again, but the second time the progress bar
didn't even reach 1%. It just says "installing drivers" but nothing happens.
Printer: Canon MP600
I added the same printer on the same computer effortlessly with Ubuntu 13.04.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: system-config-printer-gnome 1.4.2+20130920-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
CupsErrorLog:
Date: Wed Nov 20 21:34:30 2013
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-10-26 (25 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: Acer, inc. Aspire 5670
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic
root=UUID=b112c2d9-565a-4ca8-b99c-d65bc6c79897 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/06
dmi.bios.vendor: Acer
dmi.bios.version: v1.3221
dmi.board.name: Bodensee
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAcer:bvrv1.3221:bd02/24/06:svnAcer,inc.:pnAspire5670:pvrNotApplicable:rvnAcer,Inc.:rnBodensee:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 5670
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
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