karanga, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided => Low ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1152343 Title: ALPS Touchpad' incorrectly detected as PS/2 mouse in 'Inspiron R17 Special Edition (7720)' after upgrading to Ubuntu 64-bit 13.04 Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete Bug description: Upgraded Dell Inspiron R17 Special Edition (7720) from 64-bit 12.10 to 13.04 using sudo update-manager -d Upgrade successful but the Alps touchpad is only detected as a mouse with no scrolling support available within Mouse and Touchpad. Alps touchpad was not working in 12.10 but using Dave Turvene's hack: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/606238 I was able to enable scrolling support on the touchpad. Firmware has been updated to latest release using Dell utility whilst running Windows 8. 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu lsb_release -rd Description: Ubuntu Raring Ringtail (development branch) Release: 13.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1152343/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
