Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: software-center (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1268213
Title:
Unable to get reviews due to time data format mismatch
Status in “software-center” package in Ubuntu:
Confirmed
Bug description:
Getting reviews in the Software Center for a package fails, showing
this traceback in terminal:
Traceback (most recent call last):
File
"/usr/share/software-center/softwarecenter/ui/gtk3/views/appdetailsview.py",
line 1053, in _on_reviews_ready_callback
self.reviews.configure_reviews_ui()
File
"/usr/share/software-center/softwarecenter/ui/gtk3/widgets/reviews.py", line
281, in configure_reviews_ui
self._fill()
File
"/usr/share/software-center/softwarecenter/ui/gtk3/widgets/reviews.py", line
205, in _fill
self.useful_votes, is_first_for_version)
File
"/usr/share/software-center/softwarecenter/ui/gtk3/widgets/reviews.py", line
464, in __init__
useful_votes)
File
"/usr/share/software-center/softwarecenter/ui/gtk3/widgets/reviews.py", line
612, in _build
cur_t = self._get_datetime_from_review_date(review_data.date_created)
File
"/usr/share/software-center/softwarecenter/ui/gtk3/widgets/reviews.py", line
536, in _get_datetime_from_review_date
return datetime.datetime.strptime(raw_date_str, '%Y-%m-%d %H:%M:%S')
File "/usr/lib/python2.7/_strptime.py", line 325, in _strptime
(data_string, format))
ValueError: time data '2013-05-14T03:14:41.057Z' does not match format
'%Y-%m-%d %H:%M:%S'
------------------
Steps to reproduce:
1. Open the software centre.
2. Open a package with reviews and scroll to the bottom where the reviews
should be.
3. Wait for the "Checking for reviews" loading indicator to finish.
4. "No network connection" will be shown in the reviews area, traceback above
printed in terminal
------------------
Description: Ubuntu 13.04
Release: 13.04
software-center:
Installed: 5.6.0-0ubuntu3
Candidate: 5.6.0-0ubuntu3
Version table:
*** 5.6.0-0ubuntu3 0
500 http://au.archive.ubuntu.com/ubuntu/ raring-proposed/main amd64
Packages
100 /var/lib/dpkg/status
5.6.0-0ubuntu2 0
500 http://au.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
------------------
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: software-center 5.6.0-0ubuntu3
ProcVersionSignature: Ubuntu 3.8.0-35.50-generic 3.8.13.13
Uname: Linux 3.8.0-35-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
Date: Sun Jan 12 07:26:26 2014
InstallationDate: Installed on 2013-08-23 (141 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)
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