Colin Silvester, thank you for reporting this and helping make Ubuntu better. Could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p xorg REPLACE-WITH-BUG-NUMBER Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Description changed: This is a bug report filed immediately after a screen freeze occurred. - - This bug report was filed as requested in Bug #1184451 - - https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1184451 - - Other info: - - Description: Ubuntu 13.10 - Release: 13.10 - - Details of problem (as described previously) - - The symptom is that during normal use (Ubuntu 13.10) the system will - lock up. The mouse can still be moved but I can't click on any open - applications. The sound services will continue to operate (seemingly in - the background). Then I wait for about 10 to 20 seconds and the windows - will kind of go nuts (and that's a technical term!) flashing all the - windows up seemingly in a random order until it finally shows just the - wall paper (background) and then settles down with a crash report. At - that point, the system is either completely back to normal, or partially - OK (the missing aspect being the menu bars of all open applications - in - which case a re-boot is necessary). - - The system is running a dual Intel CPUs (E2220 - 2.4GHz) with an Nvidia - GeForce 7100 graphics card. It's a 64-bit install with 4.7Gb RAM. - - I have already installed the current nvidia drivers and tried to remove - nouveau but that seemed to have already been removed. + The symptom is that during normal use the system will lock up. The mouse + can still be moved but I can't click on any open applications. The sound + services will continue to operate (seemingly in the background). Then I + wait for about 10 to 20 seconds and the windows will flash seemingly in + a random order until it finally shows just the wall paper (background) + and then settles down with a crash report. At that point, the system is + either completely back to normal, or partially OK (the missing aspect + being the menu bars of all open applications - in which case a re-boot + is necessary). I have already installed the current nvidia drivers and + tried to remove nouveau but that seemed to have already been removed. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xorg 1:7.7+1ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10 Uname: Linux 3.11.0-15-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: - NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.117 Tue Nov 26 21:25:36 PST 2013 - GCC version: gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu9) + NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.117 Tue Nov 26 21:25:36 PST 2013 + GCC version: gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu9) .tmp.unity.support.test.0: - + ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sun Jan 12 17:36:32 2014 DistUpgraded: Fresh install DistroCodename: saucy DistroVariant: ubuntu DkmsStatus: - nvidia-304, 304.117, 3.11.0-14-generic, x86_64: installed - nvidia-304, 304.117, 3.11.0-15-generic, x86_64: installed + nvidia-304, 304.117, 3.11.0-14-generic, x86_64: installed + nvidia-304, 304.117, 3.11.0-15-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: - NVIDIA Corporation C73 [GeForce 7100 / nForce 630i] [10de:07e1] (rev a2) (prog-if 00 [VGA controller]) - Subsystem: Hewlett-Packard Company Device [103c:2a64] + NVIDIA Corporation C73 [GeForce 7100 / nForce 630i] [10de:07e1] (rev a2) (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company Device [103c:2a64] InstallationDate: Installed on 2013-10-21 (83 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: HP-Pavilion NC906AA-ABJ p6020jp MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=bf500c11-4ad2-4764-8fc1-13e81b1fd006 ro quiet splash SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/08/2009 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: 5.27 dmi.board.name: Napa dmi.board.vendor: FOXCONN dmi.board.version: HP P/N dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.27:bd05/08/2009:svnHP-Pavilion:pnNC906AA-ABJp6020jp:pvr:rvnFOXCONN:rnNapa:rvrHPP/N:cvnHewlett-Packard:ct3:cvr: dmi.product.name: NC906AA-ABJ p6020jp dmi.sys.vendor: HP-Pavilion version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.50+git20140102.e8cbc579-0ubuntu0ricotz~saucy version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~git20140109.f46563fe-0ubuntu0ricotz~saucy version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~git20140109.f46563fe-0ubuntu0ricotz~saucy version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.99+git20140106.04ef035c-0ubuntu0sarvatt~saucy version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907+git20140109.a2fc9e5f-0ubuntu0ricotz~saucy version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt xserver.bootTime: Sun Jan 12 14:19:43 2014 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - + xserver.version: 2:1.14.5-1ubuntu2~saucy1 ** Tags added: latest-bios-5.27 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete ** Summary changed: - Ubuntu 13.10 random screen freeze + 10de:07e1 [HP Pavilion p6020jp Desktop PC] Ubuntu 13.10 random screen freeze -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1268275 Title: 10de:07e1 [HP Pavilion p6020jp Desktop PC] Ubuntu 13.10 random screen freeze Status in “xorg” package in Ubuntu: Incomplete Bug description: This is a bug report filed immediately after a screen freeze occurred. The symptom is that during normal use the system will lock up. The mouse can still be moved but I can't click on any open applications. The sound services will continue to operate (seemingly in the background). Then I wait for about 10 to 20 seconds and the windows will flash seemingly in a random order until it finally shows just the wall paper (background) and then settles down with a crash report. At that point, the system is either completely back to normal, or partially OK (the missing aspect being the menu bars of all open applications - in which case a re-boot is necessary). I have already installed the current nvidia drivers and tried to remove nouveau but that seemed to have already been removed. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xorg 1:7.7+1ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10 Uname: Linux 3.11.0-15-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.117 Tue Nov 26 21:25:36 PST 2013 GCC version: gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu9) .tmp.unity.support.test.0: ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sun Jan 12 17:36:32 2014 DistUpgraded: Fresh install DistroCodename: saucy DistroVariant: ubuntu DkmsStatus: nvidia-304, 304.117, 3.11.0-14-generic, x86_64: installed nvidia-304, 304.117, 3.11.0-15-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation C73 [GeForce 7100 / nForce 630i] [10de:07e1] (rev a2) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:2a64] InstallationDate: Installed on 2013-10-21 (83 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: HP-Pavilion NC906AA-ABJ p6020jp MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=bf500c11-4ad2-4764-8fc1-13e81b1fd006 ro quiet splash SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/08/2009 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: 5.27 dmi.board.name: Napa dmi.board.vendor: FOXCONN dmi.board.version: HP P/N dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.27:bd05/08/2009:svnHP-Pavilion:pnNC906AA-ABJp6020jp:pvr:rvnFOXCONN:rnNapa:rvrHPP/N:cvnHewlett-Packard:ct3:cvr: dmi.product.name: NC906AA-ABJ p6020jp dmi.sys.vendor: HP-Pavilion version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.50+git20140102.e8cbc579-0ubuntu0ricotz~saucy version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~git20140109.f46563fe-0ubuntu0ricotz~saucy version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~git20140109.f46563fe-0ubuntu0ricotz~saucy version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.99+git20140106.04ef035c-0ubuntu0sarvatt~saucy version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907+git20140109.a2fc9e5f-0ubuntu0ricotz~saucy version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt xserver.bootTime: Sun Jan 12 14:19:43 2014 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.14.5-1ubuntu2~saucy1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1268275/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
