apport information

** Attachment added: "LightdmLog.txt"
   
https://bugs.launchpad.net/bugs/1263319/+attachment/3947889/+files/LightdmLog.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1263319

Title:
  Touchpad not detected on Dell XPS 13 (9333)

Status in “xserver-xorg-input-synaptics” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad on my Dell XPS 13 9333 is detected as "PS/2 Generic
  Mouse". I was previously running 12.04 which came with the laptop, and
  the touchpad worked fine. I upgraded to 13.10 by booting from USB and
  choosing the upgrade option which retains user settings (hence the
  stuff about /desktop/gnome/peripherals/touchpad).

  xinput --list:

  ⎡ Virtual core pointer                        id=2    [master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer                      id=4    [slave  pointer 
 (2)]
  ⎜   ↳ SYNAPTICS Synaptics Large Touch Screen          id=9    [slave  pointer 
 (2)]
  ⎜   ↳ DLL060A:00 06CB:2734                            id=11   [slave  pointer 
 (2)]
  ⎜   ↳ PS/2 Generic Mouse                              id=13   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
      ↳ Virtual core XTEST keyboard                     id=5    [slave  
keyboard (3)]
      ↳ Power Button                                    id=6    [slave  
keyboard (3)]
      ↳ Video Bus                                       id=7    [slave  
keyboard (3)]
      ↳ Power Button                                    id=8    [slave  
keyboard (3)]
      ↳ Integrated_Webcam_HD                            id=10   [slave  
keyboard (3)]
      ↳ AT Translated Set 2 keyboard                    id=12   [slave  
keyboard (3)]
      ↳ Dell WMI hotkeys                                id=14   [slave  
keyboard (3)]

  Devices with mouse handlers from /proc/bus/input/devices:

  I: Bus=0018 Vendor=06cb Product=2734 Version=0100
  N: Name="DLL060A:00 06CB:2734"
  P: Phys=
  S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-0/0-002c/input/input7
  U: Uniq=
  H: Handlers=mouse1 event7
  B: PROP=0
  B: EV=17
  B: KEY=30000 0 0 0 0
  B: REL=3
  B: MSC=10

  I: Bus=0011 Vendor=0002 Product=0001 Version=0000
  N: Name="PS/2 Generic Mouse"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input13
  U: Uniq=
  H: Handlers=mouse2 event13
  B: PROP=0
  B: EV=7
  B: KEY=70000 0 0 0 0
  B: REL=3

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Sat Dec 21 11:35:10 2013
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroVariant: ubuntu
  MachineType: Dell Inc. XPS13 9333
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic 
root=UUID=559e1761-5a5a-44ec-a78c-d0523a75276f ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.
  peripherals:
   /desktop/gnome/peripherals/touchpad:
     scroll_method = two-finger-scrolling
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.9-2ubuntu1
  xserver.bootTime: Sat Dec 21 10:22:16 2013
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4933
   vendor                                     CMN
  xserver.version: 2:1.14.3-3ubuntu2
  --- 
  ApportVersion: 2.13.1-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140113)
  MachineType: Dell Inc. XPS13 9333
  Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi 
file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7
  Tags:  trusty ubuntu single-occurrence reproducible
  Uname: Linux 3.13.0-2-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.50-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.10-1ubuntu1
  xserver.bootTime: Mon Jan 13 18:22:53 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4933 
   vendor                                     CMN
  xserver.version: 2:1.14.5-1ubuntu2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to