Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: system-config-printer (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/482959
Title:
system/printers app crashed on startup
Status in “system-config-printer” package in Ubuntu:
Confirmed
Bug description:
Binary package hint: system-config-printer
Ubuntu 9.10
ProblemType: Crash
Architecture: i386
CupsErrorLog: W [15/Nov/2009:05:11:36 +0000] [CGI] Unhandled message:
interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
Date: Sun Nov 15 06:16:36 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
Lsusb:
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System Manufacturer System Name
Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu8
PackageArchitecture: all
Papersize: a4
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed
boot=casper initrd=/casper/initrd.lz quiet splash --
ProcCmdline: python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with ImportError in <module>()
Traceback:
Traceback (most recent call last):
File "/usr/share/system-config-printer/system-config-printer.py", line 90,
in <module>
from glade import GtkGUI
ImportError: cannot import name GtkGUI
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/10/2002
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS A7V-E ACPI BIOS Revision 1005 Beta 004
dmi.board.name: <A7V-E>
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAwardSoftware,Inc.:bvrASUSA7V-EACPIBIOSRevision1005Beta004:bd09/10/2002:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rn<A7V-E>:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer
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