Scott Cowles Jacobs, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: firefox (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1256545 Title: Firefox crashed. Status in “firefox” package in Ubuntu: Invalid Bug description: Not much to say: FF crashed (froze, then disappeared). The normal crash window came up, but reported that there was not enough memory to report the bug, so I called ubuntu-bug firefox instead... Perhaps lack of enough memory (2GB) was somehow to blame for the crash. I would not have bothered writing this, as I have nothing useful to say, but I was unsure if the crash would be reported if I did not go through the motions and fill in this bug form. For future reference, if a bug would normally be silently reported in the automatic crash reporting system, but is unable to do so, should I fill anything in here, or not? When the browser tab comes up, if I just close it, will the bug get reported, or should I do what I am doing now? ---------------------------------------------------- scott@scott-ASUS-M2N68-AM-PLUS:~$ uname -a Linux scott-ASUS-M2N68-AM-PLUS 3.11.0-13-generic-tuxonice #20~ppa1-Ubuntu SMP Fri Nov 8 11:40:45 UTC 2013 i686 athlon i686 GNU/Linux scott@scott-ASUS-M2N68-AM-PLUS:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 13.10 (actually Lubuntu) Release: 13.10 Codename: saucy scott@scott-ASUS-M2N68-AM-PLUS:~$ firefox --version Mozilla Firefox 25.0.1 ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: firefox 25.0.1+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-13.20~ppa1-generic-tuxonice 3.11.6 Uname: Linux 3.11.0-13-generic-tuxonice i686 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: scott 1369 F.... pulseaudio /dev/snd/controlC1: scott 1369 F.... pulseaudio BuildID: 20131115105824 CRDA: Error: [Errno 2] No such file or directory: 'iw' Channel: Unavailable Date: Sat Nov 30 13:23:10 2013 DefaultProfilePrefSources: prefs.js [Profile]/extensions/{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}/defaults/preferences/downbarconfig.js ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-10-27 (33 days ago) InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1) IpRoute: default via 192.168.0.1 dev wlan0 proto static 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.5 metric 9 MarkForUpload: True PciNetwork: Profile1PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=25.0.1/20131115105824 Profile1 - LastVersion=10.0.2/20120216101208 (Out of date) RelatedPackageVersions: icedtea-7-plugin 1.4-3ubuntu2 gecko-mediaplayer 1.0.8-4ubuntu1 browser-plugin-gnash 0.8.11~git20120629-1ubuntu3 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/10/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1802 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M2N68-AM Plus dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1802:bd06/10/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N68-AMPlus:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer mtime.conffile..etc.apparmor.d.usr.bin.firefox: 2013-11-05T18:01:47.925804 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1256545/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
