Ahmed Shams, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: firefox (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/928642 Title: Firefox keeps crashing after uptade to v10 Status in “firefox” package in Ubuntu: Invalid Bug description: Just started to use v 10 and it keeps crashing. I can not disable and addons because whenever I click "Restart Now", it quits then a "Send Report" box appears, after restarting, all addons that wait for disabling still pending a restart to deactivate. I've rebooted and it doesn't crash so far, but I did almost nothing but reporting this bu. I'll update as it goes. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: firefox 10.0+build1-0ubuntu0.10.04.2 ProcVersionSignature: Ubuntu 2.6.32-38.83-generic 2.6.32.52+drm33.21 Uname: Linux 2.6.32-38-generic i686 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: I82801BAICH2 [Intel 82801BA-ICH2], device 0: Intel ICH [Intel 82801BA-ICH2] Subdevices: 1/1 Subdevice #0: subdevice #0 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ashams 1352 F.... pulseaudio BuildID: 20120130145648 CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'I82801BAICH2'/'Intel 82801BA-ICH2 with ALC101 at irq 17' Mixer name : 'Realtek ALC101' Components : 'AC97a:414c4730' Controls : 24 Simple ctrls : 17 Card1.Amixer.info: Card hw:1 'UART'/'MPU-401 UART at 0x330, irq 10' Mixer name : '' Components : '' Controls : 0 Simple ctrls : 0 Card1.Amixer.values: Channel: release CurrentDmesg: [ 49.256560] PPP BSD Compression module registered [ 49.277917] PPP Deflate Compression module registered [ 218.709932] codec_semaphore: semaphore is not ready [0x1][0x300100] [ 218.709982] codec_read 0: semaphore is not ready for register 0x56 Date: Wed Feb 8 08:06:59 2012 EtcFirefoxSyspref: Cannot parse /etc/firefox/syspref.js - [Errno 2] No such file or directory: '/etc/firefox/syspref.js' ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback IncompatibleExtensions: skdownloader - [email protected], Version=1.0, minVersion=1.5, maxVersion=9.5.0.*, Location=app-profile, Type=extension, Active=Yes FlashGot - ID={19503e42-ca3c-4c27-b1e2-9cdb2170ee34}, Version=1.3.7, minVersion=1.9a3, maxVersion=1.9.*, Location=app-profile, Type=extension, Active=Yes InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1) IpRoute: 10.64.64.64 dev ppp0 proto kernel scope link src 10.219.3.102 169.254.0.0/16 dev ppp0 scope link metric 1000 default via 10.64.64.64 dev ppp0 proto static IwConfig: lo no wireless extensions. eth0 no wireless extensions. ppp0 no wireless extensions. ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=10.0/20120130145648 (Running) RfKill: RunningIncompatibleAddons: True SourcePackage: firefox dmi.bios.date: 11/11/2002 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: 6.00 PG dmi.board.name: 8IR533 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.type: 3 dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvr6.00PG:bd11/11/2002:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn8IR533:rvr:cvn:ct3:cvr: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/928642/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
