roblon2010, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: firefox (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/865812 Title: Mozilla crashing when playing website videos Status in “firefox” package in Ubuntu: Invalid Bug description: Since my automatic upgrade to Mozilla Firefox browser 7.01. I'm not now able to play promotional videos on websites. When attempting to play a video, firefox browser crashes completely .And then you have to restart firefox. My default movie player is Xine which worked okay on the previous version of firefox All was okay until upgrade to 7.0.1 ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: firefox 7.0.1+build1+nobinonly-0ubuntu0.11.04.1 ProcVersionSignature: Ubuntu 2.6.38-11.50-generic-pae 2.6.38.8 Uname: Linux 2.6.38-11-generic-pae i686 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: robert 2371 F.... pulseaudio BuildID: 20110928224103 CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf6fdc000 irq 47' Mixer name : 'IDT 92HD71B7X' Components : 'HDA:111d76b2,10280233,00100302' Controls : 15 Simple ctrls : 10 Channel: release Date: Mon Oct 3 19:49:05 2011 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release i386 (20110211.1) IpRoute: 192.168.200.0/24 dev wlan0 proto kernel scope link src 192.168.200.16 metric 2 169.254.0.0/16 dev wlan0 scope link metric 1000 default via 192.168.200.1 dev wlan0 proto static ProcEnviron: LANGUAGE=en_US:en PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=7.0.1/20110928224103 (Running) RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: Upgraded to natty on 2011-06-05 (120 days ago) dmi.bios.date: 02/13/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0RX495 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA12:bd02/13/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0RX495:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude E6400 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/865812/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
