Dmitry "Divius" Tantsur, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** No longer affects: firefox (Ubuntu) ** Project changed: firefox => firefox (Ubuntu) ** Changed in: firefox (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/788102 Title: Firefox crashes or hangs on GMail Status in “firefox” package in Ubuntu: Invalid Bug description: Binary package hint: firefox After update to 4.0.1 (from 4.0.0) I'm experiencing the following trouble: - when CLOSING GMail tab it closes but Firefox hangs. Under GDB I managed to crash Firefox on OPENING GMail tab with the following tb: ... [New Thread 0x7fff9a0f8700 (LWP 10571)] [New Thread 0x7fff968ff700 (LWP 10573)] [New Thread 0x7fff960fe700 (LWP 10574)] [New Thread 0x7fff958fd700 (LWP 10575)] [Thread 0x7fff968ff700 (LWP 10573) exited] [Thread 0x7fff958fd700 (LWP 10575) exited] [Thread 0x7fffc92fd700 (LWP 10377) exited] [Thread 0x7fffd48ff700 (LWP 10382) exited] [Thread 0x7fffc82fb700 (LWP 10519) exited] [Thread 0x7fff9a0f8700 (LWP 10571) exited] [Thread 0x7fff960fe700 (LWP 10574) exited] [Thread 0x7fffc72f9700 (LWP 10392) exited] [New Thread 0x7fffc72f9700 (LWP 10729)] [New Thread 0x7fff960fe700 (LWP 10735)] Program received signal SIGPIPE, Broken pipe. [Switching to Thread 0x7fffe46ff700 (LWP 9960)] 0x00007ffff7bc025c in send () from /lib/x86_64-linux-gnu/libpthread.so.0 (gdb) back #0 0x00007ffff7bc025c in send () from /lib/x86_64-linux-gnu/libpthread.so.0 #1 0x00007ffff50e522d in pt_Send (fd=0x7fff991c5c70, buf=0x7fff97174000, amount=27, flags=0, timeout=4294967295) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/nsprpub/pr/src/pthreads/ptio.c:1931 #2 0x00007ffff0da6166 in ssl_DefSend () from /usr/lib/firefox-4.0.1/libssl3.so #3 0x00007ffff0d999fe in ssl3_SendRecord () from /usr/lib/firefox-4.0.1/libssl3.so #4 0x00007ffff0d9c023 in SSL3_SendAlert () from /usr/lib/firefox-4.0.1/libssl3.so #5 0x00007ffff0da9f0e in ssl_SecureClose () from /usr/lib/firefox-4.0.1/libssl3.so #6 0x00007ffff6892175 in nsNSSSocketInfo::CloseSocketAndDestroy (this=0x7fff9e2a9700) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/security/manager/ssl/src/nsNSSIOLayer.cpp:1831 #7 0x00007ffff6886228 in nsSSLThread::requestClose (si=0x7fff9e2a9700) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/security/manager/ssl/src/nsSSLThread.cpp:437 #8 0x00007ffff689150c in nsSSLIOLayerClose (fd=0x7fffd00f7b50) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/security/manager/ssl/src/nsNSSIOLayer.cpp:1820 #9 0x00007ffff615e688 in nsSocketTransport::ReleaseFD_Locked (this=0x7fff97b83820, fd=<value optimized out>) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/netwerk/base/src/nsSocketTransport2.cpp:1395 #10 0x00007ffff61603ee in nsSocketTransport::OnSocketDetached (this=0x7fff97b83820, fd=<value optimized out>) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/netwerk/base/src/nsSocketTransport2.cpp:1626 #11 0x00007ffff6161437 in nsSocketTransportService::DetachSocket (this=0x7fffe485e000, sock=0x7fffe485e0a0) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/netwerk/base/src/nsSocketTransportService2.cpp:188 #12 0x00007ffff61617ea in nsSocketTransportService::DoPollIteration (this=0x7fffe485e000, wait=<value optimized out>) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/netwerk/base/src/nsSocketTransportService2.cpp:710 #13 0x00007ffff61618cb in nsSocketTransportService::OnProcessNextEvent (this=0x7fffe485e000, thread=0x7fffea5fee20, mayWait=1, depth=<value optimized out>) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/netwerk/base/src/nsSocketTransportService2.cpp:552 #14 0x00007ffff6b19ed9 in nsThread::ProcessNextEvent (this=0x7fffea5fee20, mayWait=1, result=0x7fffe46feaac) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/xpcom/threads/nsThread.cpp:597 #15 0x00007ffff6ae9ab8 in NS_ProcessNextEvent_P (thread=<value optimized out>, mayWait=<value optimized out>) at nsThreadUtils.cpp:250 #16 0x00007ffff6161c8c in nsSocketTransportService::Run (this=0x7fffe485e000) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/netwerk/base/src/nsSocketTransportService2.cpp:594 #17 0x00007ffff6b19fde in nsThread::ProcessNextEvent (this=0x7fffea5fee20, mayWait=1, result=0x7fffe46feb9c) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/xpcom/threads/nsThread.cpp:633 #18 0x00007ffff6ae9ab8 in NS_ProcessNextEvent_P (thread=<value optimized out>, mayWait=<value optimized out>) at nsThreadUtils.cpp:250 #19 0x00007ffff6b19be3 in nsThread::ThreadFunc (arg=0x7fffea5fee20) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/xpcom/threads/nsThread.cpp:278 #20 0x00007ffff50e8553 in _pt_root (arg=0x7fffec710bf0) at /build/buildd/firefox-4.0.1+build1+nobinonly/build-tree/mozilla/nsprpub/pr/src/pthreads/ptthread.c:187 #21 0x00007ffff7bb7d8c in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0 #22 0x00007ffff156304d in clone () from /lib/x86_64-linux-gnu/libc.so.6 #23 0x0000000000000000 in ?? () ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.2 ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 Uname: Linux 2.6.38-8-generic x86_64 NonfreeKernelModules: nvidia Architecture: amd64 Date: Wed May 25 16:48:00 2011 FirefoxPackages: firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.2 flashplugin-installer N/A adobe-flashplugin N/A icedtea-plugin N/A InstallationMedia: Xubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101008.1) ProcEnviron: LANGUAGE=ru_RU:en LANG=ru_RU.UTF-8 SHELL=/bin/bash SourcePackage: firefox UpgradeStatus: Upgraded to natty on 2011-04-11 (43 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/788102/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
