You cannot simply rename a printer by editing its name in printers.conf.
If you want to rename a printer, start system-config-printer, right-
click on the printer's icon, choose "Rename", and enter the new name.
Otherwise you get a broken print queue.

Please remove all your print queues for your Brother printer and then
turn off and turn on your printer. Wait until a new print queue is
created. Can you print now?

If yes, the bug got fixed in the mean time.

If no, tell us exactly which printer model you have and follow the
instructions of the following sections on
https://wiki.ubuntu.com/DebuggingPrintingProblems:

- USB printer
- CUPS error_log
- Capturing print job data
- Getting the data which would go to the printer
- USB printer does not print or prints garbage

Attach all resulting files, but please do not compress or package the
files together, please attach them one by one. Thanks.


** Changed in: cups-filters (Ubuntu)
       Status: Expired => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups-filters in Ubuntu.
https://bugs.launchpad.net/bugs/1252473

Title:
  Brother printer attached by usb prints garbage went sent a pdf of a
  scanned document

Status in “cups-filters” package in Ubuntu:
  Incomplete

Bug description:
  lsusb
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 003 Device 002: ID 413c:2513 Dell Computer Corp. internal USB Hub of 
E-Port Replicator
  Bus 001 Device 003: ID 13fe:4100 Kingston Technology Company Inc. 
  Bus 001 Device 004: ID 413c:8197 Dell Computer Corp. 
  Bus 001 Device 005: ID 0c45:643f Microdia 
  Bus 002 Device 003: ID 413c:2513 Dell Computer Corp. internal USB Hub of 
E-Port Replicator
  Bus 003 Device 003: ID 03f0:1d17 Hewlett-Packard LaserJet 1320
  Bus 003 Device 004: ID 04fc:0c25 Sunplus Technology Co., Ltd SATALink SPIF225A
  Bus 002 Device 008: ID 04f9:0036 Brother Industries, Ltd 
  Bus 002 Device 005: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
  Bus 002 Device 006: ID 03f0:0325 Hewlett-Packard

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8
  ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
  Uname: Linux 3.2.0-56-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  Date: Mon Nov 18 12:51:54 2013
  MachineType: Dell Inc. Latitude E6530
  MarkForUpload: True
  Papersize: letter
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/usr/bin/tcsh
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-56-generic 
root=UUID=efda276f-9afa-49d6-9e59-f62c015cd09a ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 07Y85M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd05/20/2013:svnDellInc.:pnLatitudeE6530:pvr01:rvnDellInc.:rn07Y85M:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6530
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1252473/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to