Public bug reported: I'm attempting to print to a Dell 2350dn using the Dell ppd. It once worked and now doesn't, but I use this printer infrequently and don't know what happened in the interim.
The cups error log has: E [07/Feb/2014:16:11:53 -0800] [Job 140] Job stopped due to filter errors; please consult the error_log file for details. D [07/Feb/2014:16:11:53 -0800] [Job 140] The following messages were recorded from 16:11:53 to 16:11:53 D [07/Feb/2014:16:11:53 -0800] ---- (above line repeated apx 40 times) ---- D [07/Feb/2014:16:11:53 -0800] [Job 140] End of messages D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state=3(idle) D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-message="Filter failed" D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-reasons=none Notice that the debug message is blank. There is no indication of which filter failed or why (other than "Filter failed" in error_log and in the print. I have attempted to reinstall the printer several times with no change. One of the actions in the interim was to install a set of packages I installed to support a Canon MF4890dw (cndrvcups-ufr2-us and cndrvcups- common). I removed (purged) both of those, but the situation is unchanged. Any suggestions? Also posted to http://stackoverflow.com/questions/21640325/ . ** Affects: poppler (Ubuntu) Importance: Undecided Status: New ** Description changed: I'm attempting to print to a Dell 2350dn using the Dell ppd. It once worked and now doesn't, but I use this printer infrequently and don't know what happened in the interim. The cups error log has: E [07/Feb/2014:16:11:53 -0800] [Job 140] Job stopped due to filter errors; please consult the error_log file for details. D [07/Feb/2014:16:11:53 -0800] [Job 140] The following messages were recorded from 16:11:53 to 16:11:53 - D [07/Feb/2014:16:11:53 -0800] + D [07/Feb/2014:16:11:53 -0800] ---- (above line repeated apx 40 times) ---- D [07/Feb/2014:16:11:53 -0800] [Job 140] End of messages D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state=3(idle) D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-message="Filter failed" D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-reasons=none Notice that the debug message is blank. There is no indication of which filter failed or why (other than "Filter failed" in error_log and in the print. I have attempted to reinstall the printer several times with no change. One of the actions in the interim was to install a set of packages I installed to support a Canon MF4890dw (cndrvcups-ufr2-us and cndrvcups- common). I removed (purged) both of those, but the situation is unchanged. Any suggestions? + + Also posted to http://stackoverflow.com/questions/21640325/ . -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to poppler in Ubuntu. https://bugs.launchpad.net/bugs/1277757 Title: cups fails to print, debug log lines are blank Status in “poppler” package in Ubuntu: New Bug description: I'm attempting to print to a Dell 2350dn using the Dell ppd. It once worked and now doesn't, but I use this printer infrequently and don't know what happened in the interim. The cups error log has: E [07/Feb/2014:16:11:53 -0800] [Job 140] Job stopped due to filter errors; please consult the error_log file for details. D [07/Feb/2014:16:11:53 -0800] [Job 140] The following messages were recorded from 16:11:53 to 16:11:53 D [07/Feb/2014:16:11:53 -0800] ---- (above line repeated apx 40 times) ---- D [07/Feb/2014:16:11:53 -0800] [Job 140] End of messages D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state=3(idle) D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-message="Filter failed" D [07/Feb/2014:16:11:53 -0800] [Job 140] printer-state-reasons=none Notice that the debug message is blank. There is no indication of which filter failed or why (other than "Filter failed" in error_log and in the print. I have attempted to reinstall the printer several times with no change. One of the actions in the interim was to install a set of packages I installed to support a Canon MF4890dw (cndrvcups-ufr2-us and cndrvcups-common). I removed (purged) both of those, but the situation is unchanged. Any suggestions? Also posted to http://stackoverflow.com/questions/21640325/ . To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/1277757/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
