This was the info before user tried ALSA dkms. I'm not sure why apport failed to capture this info...
!!Sysfs Files !!----------- /sys/class/sound/hwC0D0/init_pin_configs: 0x12 0x99a30140 0x14 0x90170110 0x15 0x0321101f 0x16 0x03211020 0x18 0x40030008 0x19 0x03a11030 0x1a 0x411111f0 0x1b 0x411111f0 0x1d 0x41000001 0x1e 0x411111f0 0x1f 0x411111f0 /sys/class/sound/hwC0D0/driver_pin_configs: /sys/class/sound/hwC0D0/user_pin_configs: /sys/class/sound/hwC0D0/init_verbs: /sys/class/sound/hwC0D0/hints: /sys/class/sound/hwC1D0/init_pin_configs: 0x04 0x585600f0 0x05 0x185600f0 0x06 0x585600f0 0x07 0x185600f0 /sys/class/sound/hwC1D0/driver_pin_configs: /sys/class/sound/hwC1D0/user_pin_configs: /sys/class/sound/hwC1D0/init_verbs: /sys/class/sound/hwC1D0/hints: -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1299322 Title: [Alienware 18, Realtek ALC3661] Sound only comes out of subwoofer, and requires lid to be closed then opened to come out of speakers at all Status in “alsa-driver” package in Ubuntu: Incomplete Bug description: To get any sound out of the speakers I need to close the lid of the laptop, let it go to sleep, then re-open it. When I unlock the computer the sound will then work from the speakers. Sound from the speakers is not using all of the speakers, and appears to only come out the subwoofer channel or center channel on the bottom of the laptop. There's no sound from the 'speakers' on the front. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4 Uname: Linux 3.11.0-18-generic x86_64 NonfreeKernelModules: nvidia wl ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kevin 2265 F.... pulseaudio /dev/snd/controlC0: kevin 2265 F.... pulseaudio Date: Fri Mar 28 23:16:26 2014 InstallationDate: Installed on 2014-03-28 (0 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True PackageArchitecture: all ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Alienware 18, Realtek ALC3661, Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/15/2013 dmi.bios.vendor: Alienware dmi.bios.version: A02 dmi.board.name: 01W2J2 dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Alienware dmi.chassis.version: A02 dmi.modalias: dmi:bvnAlienware:bvrA02:bd07/15/2013:svnAlienware:pnAlienware18:pvr1747:rvnAlienware:rn01W2J2:rvrA00:cvnAlienware:ct8:cvrA02: dmi.product.name: Alienware 18 dmi.product.version: 1747 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1299322/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
