Public bug reported:

According to FF documentation 
(https://support.mozilla.org/en-US/kb/change-program-used-open-email-links),
it should be possible to configure Firefox to use the Operating System's 
default email program rather than specifying (hard coding, so to speak) what 
program that is in Firefox's configs.  That way the user can change their email 
app in one place and FF will automatically do the right thing.

However this option does not exist in Firefox for Ubuntu.   The drop-
down in Prefs->Applications->mailto only offers some (apparently hard-
coded) options.   In my case, I have 'Daily' installed and set as the
system default, so I want FF to use that.  There is no work-around,
because FF does not offer the option of adding new alternatives in the
"other" menu (only deleting existing ones).

Here's a quote from the above-referenced doc page:

"* Use <Program> (default) will automatically launch your operating
system's e-mail program (e.g. Thunderbird, Evolution, KMail) to its
message composition window. For instructions on how to change your
operating system's default e-mail program, see the next section of this
article. "

There is no "(default)" option listed.   Under Windows it works.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: firefox 28.0+build2-0ubuntu0.13.10.1
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jima       3134 F.... pulseaudio
 /dev/snd/controlC0:  jima       3134 F.... pulseaudio
BuildID: 20140317233501
Channel: Unavailable
Date: Thu Apr 10 15:52:00 2014
DefaultProfileIncompatibleExtensions:
 English (GB) Language Pack - [email protected]
 English (South Africa) Language Pack - [email protected]
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePrefSources:
 prefs.js
 user.js
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-08-06 (247 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
 default via 192.168.1.254 dev eth0  proto static 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.100  metric 1
IwConfig:
 vboxnet0  no wireless extensions.
 
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-54d53d83-07c6-47bb-9488-64f0c2130720
Profile1Plugins:
 Adobe Reader 9.5 - /usr/lib/mozilla/plugins/npwrapper.nppdf.so
 Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so
 IcedTea-Web Plugin (using IcedTea-Web 1.1.3 (1.1.3-1ubuntu1.1)) - 
/usr/lib/jvm/java-6-openjdk/jre/lib/amd64/IcedTeaPlugin.so
 MozPlugger 1.14.3 handles QuickTime and Windows Media Player Plugin - 
/usr/lib/mozilla/plugins/mozplugger.so
Profile1PrefSources: prefs.js
Profiles:
 Profile0 (Default) - LastVersion=28.0/20140317233501 (In use)
 Profile1 - LastVersion=12.0/20120423122843 (Out of date)
RelatedPackageVersions:
 totem-mozilla     3.8.2-0ubuntu1
 rhythmbox-mozilla 2.99.1-0ubuntu1
RfKill:
 
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: Upgraded to saucy on 2013-10-24 (168 days ago)
dmi.bios.date: 09/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1408
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy third-party-packages

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1306288

Title:
  Ubuntu Firefox does not allow using system default email program

Status in “firefox” package in Ubuntu:
  New

Bug description:
  According to FF documentation 
(https://support.mozilla.org/en-US/kb/change-program-used-open-email-links),
  it should be possible to configure Firefox to use the Operating System's 
default email program rather than specifying (hard coding, so to speak) what 
program that is in Firefox's configs.  That way the user can change their email 
app in one place and FF will automatically do the right thing.

  However this option does not exist in Firefox for Ubuntu.   The drop-
  down in Prefs->Applications->mailto only offers some (apparently hard-
  coded) options.   In my case, I have 'Daily' installed and set as the
  system default, so I want FF to use that.  There is no work-around,
  because FF does not offer the option of adding new alternatives in the
  "other" menu (only deleting existing ones).

  Here's a quote from the above-referenced doc page:

  "* Use <Program> (default) will automatically launch your operating
  system's e-mail program (e.g. Thunderbird, Evolution, KMail) to its
  message composition window. For instructions on how to change your
  operating system's default e-mail program, see the next section of
  this article. "

  There is no "(default)" option listed.   Under Windows it works.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: firefox 28.0+build2-0ubuntu0.13.10.1
  ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
  Uname: Linux 3.11.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jima       3134 F.... pulseaudio
   /dev/snd/controlC0:  jima       3134 F.... pulseaudio
  BuildID: 20140317233501
  Channel: Unavailable
  Date: Thu Apr 10 15:52:00 2014
  DefaultProfileIncompatibleExtensions:
   English (GB) Language Pack - [email protected]
   English (South Africa) Language Pack - [email protected]
   Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  DefaultProfilePrefSources:
   prefs.js
   user.js
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-08-06 (247 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IpRoute:
   default via 192.168.1.254 dev eth0  proto static 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.100  metric 
1
  IwConfig:
   vboxnet0  no wireless extensions.
   
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MarkForUpload: True
  MostRecentCrashID: bp-54d53d83-07c6-47bb-9488-64f0c2130720
  Profile1Plugins:
   Adobe Reader 9.5 - /usr/lib/mozilla/plugins/npwrapper.nppdf.so
   Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so
   IcedTea-Web Plugin (using IcedTea-Web 1.1.3 (1.1.3-1ubuntu1.1)) - 
/usr/lib/jvm/java-6-openjdk/jre/lib/amd64/IcedTeaPlugin.so
   MozPlugger 1.14.3 handles QuickTime and Windows Media Player Plugin - 
/usr/lib/mozilla/plugins/mozplugger.so
  Profile1PrefSources: prefs.js
  Profiles:
   Profile0 (Default) - LastVersion=28.0/20140317233501 (In use)
   Profile1 - LastVersion=12.0/20120423122843 (Out of date)
  RelatedPackageVersions:
   totem-mozilla     3.8.2-0ubuntu1
   rhythmbox-mozilla 2.99.1-0ubuntu1
  RfKill:
   
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: Upgraded to saucy on 2013-10-24 (168 days ago)
  dmi.bios.date: 09/21/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1408
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P6T
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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