Public bug reported: While installing a printer driver, I get the usual progress bar modal window (title: 'Installing driver epson-inkjet-printer-escpr', content: 'Installing ...'). It just stops and hangs indefinitely at about 50% progress though.
I've inspected pstree, and the offending command line seems to be: /usr/bin/python /usr/share/system-config-printer/install- printerdriver.py epson-inkjet-printer-escpr deb http://download.ebz.epson.net/dsc/op/stable/debian/ lsb3.2 main E5220FB7014D0FBDA50DFC2BE5E86C008AA65D56 Running it from the command line outputs the following two lines: Signature key supplied pk.install_signature .. and then it hangs as well. I've attached an strace -f of the above command. The trace doesn't actually end (the process hangs as before), but does stop outputting new system calls. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2 ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7 Uname: Linux 3.13.0-20-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu2 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Tue Apr 15 10:35:39 2014 InstallationDate: Installed on 2014-04-02 (13 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Vostro 3500 PackageArchitecture: all Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=02c716f6-1efa-4717-acc6-62fab88d7a37 ro quiet splash vt.handoff=7 SourcePackage: system-config-printer UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/25/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0G2R51 dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A10 dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3500:pvrA10:rvnDellInc.:rn0G2R51:rvrA10:cvnDellInc.:ct8:cvrA10: dmi.product.name: Vostro 3500 dmi.product.version: A10 dmi.sys.vendor: Dell Inc. ** Affects: system-config-printer (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty ** Attachment added: "strace.txt" https://bugs.launchpad.net/bugs/1307917/+attachment/4084203/+files/strace.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1307917 Title: installing driver hangs indefinitely Status in “system-config-printer” package in Ubuntu: New Bug description: While installing a printer driver, I get the usual progress bar modal window (title: 'Installing driver epson-inkjet-printer-escpr', content: 'Installing ...'). It just stops and hangs indefinitely at about 50% progress though. I've inspected pstree, and the offending command line seems to be: /usr/bin/python /usr/share/system-config-printer/install- printerdriver.py epson-inkjet-printer-escpr deb http://download.ebz.epson.net/dsc/op/stable/debian/ lsb3.2 main E5220FB7014D0FBDA50DFC2BE5E86C008AA65D56 Running it from the command line outputs the following two lines: Signature key supplied pk.install_signature .. and then it hangs as well. I've attached an strace -f of the above command. The trace doesn't actually end (the process hangs as before), but does stop outputting new system calls. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2 ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7 Uname: Linux 3.13.0-20-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu2 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Tue Apr 15 10:35:39 2014 InstallationDate: Installed on 2014-04-02 (13 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Vostro 3500 PackageArchitecture: all Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=02c716f6-1efa-4717-acc6-62fab88d7a37 ro quiet splash vt.handoff=7 SourcePackage: system-config-printer UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/25/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0G2R51 dmi.board.vendor: Dell Inc. dmi.board.version: A10 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A10 dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3500:pvrA10:rvnDellInc.:rn0G2R51:rvrA10:cvnDellInc.:ct8:cvrA10: dmi.product.name: Vostro 3500 dmi.product.version: A10 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1307917/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
