** Also affects: hplip
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1306982
Title:
Printing quality cant be changed
Status in HP Linux Imaging and Printing:
New
Status in “hplip” package in Ubuntu:
New
Bug description:
Printer used: HP C4585 inkjet all-in-one
The problem here is:
- i cant select the quality for printing : its like
color/high-quality-resolution is the only choice (others are not accepted)
logged within gnome-shell, when i try:
System Settings -> Printers -> Options -> Image Quality : only
High-resolution-quality is accepted with Color (Options -> Color setting);
everything else (normal/best/draft/grayscale) are not accepted when they are
selected (get a warning icon at the end of the line setting).
- when i glance at dconf printing setting: the content-ppi is set by
default to 600; but selecting 300 or 100 as a custom setting does not
allow to print with black ink and normal/best or draft setting.
The very bad sad effect is the printer is using so much ink (way too much)
and the ink cartridge is emptied very quickly.
Hope you set a high priority for that bug, as it needs a fix asap.
nb: im not sure about the package to report against. This installation
is a genuine Trusty one. The 'cupsErrorLog' suggest it might be a Cups
trouble.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu2
Architecture: i386
CurrentDesktop: GNOME
Date: Sat Apr 12 18:09:06 2014
InstallationDate: Installed on 2013-10-25 (169 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20131021.1)
Lpstat:
device for PDF: cups-pdf:/
device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
Lsusb:
Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
Papersize: a4
PpdFiles:
PDF: Generic CUPS-PDF Printer
Photosmart_C4500: HP Photosmart c4500 Series, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
root=UUID=83f51130-24a6-4486-9284-f8d6700df293 ro
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
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