Thanks for reporting this issue and help in making Ubuntu better. Are you still seeing this problem? Have you been able to try it with Ubuntu 14.04 to see if it is still present there?
** Changed in: empathy (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1271152 Title: facebook account does not work Status in “empathy” package in Ubuntu: Incomplete Bug description: Hi guys! i think you have a serious problem with integration of empathy and "online account" packege in ubuntu. so, to be able to connect to my facebook account, i had to remove the "ubuntu online" accounts by running command: "sudo apt-get purge gnome-control-center-signon" http://askubuntu.com/questions/211464/how-to-remove-online-accounts-from-system-settings also, you can read my answer on this thread to see that i am right. http://ubuntuforums.org/showthread.php?t=2200472 so, solve the issue as fast as you can because empathy, as an IM client, it is very usefull to every user, especially that it is defalt. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: empathy 3.8.4-1ubuntu2 ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10 Uname: Linux 3.11.0-15-generic i686 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: i386 Date: Tue Jan 21 14:16:52 2014 InstallationDate: Installed on 2013-10-20 (93 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1) MarkForUpload: True SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1271152/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp