Hi Chris,

Thanks for your efforts. I've installed 3.8.6-0ubuntu9.1, and
unfortunately it's inconclusive.

For me (as with others), the error occurs when I have no chat window
open with the correspondent and I am sent a new message.

In this case, the main list of contacts shows the "flashing light"
(there's also no integration with desktop notifications, so I don't get
the "blue envelope", but that might be an unrelated bug).

When I click on the contact with the flashing light, I still see the
"(-1 unread)" in the title bar. However, whether the message shows up
seems to be a bit random.

The first time I tried it, the messages appeared. This was with three
messages, so maybe the later ones had some kind of "flush" action that
caused the earlier ones to appear.

The second time I tried it, I saw nothing in the window. The name of the
contact showed a "white speech bubble" showing that there was an unread
message, but there was no message. The title bar said "(-1 unread)".

The third time I tried it, it worked (I saw the new message). However,
the (presumably) previous message was visible. Interestingly, it's not
"styled" in the same way: it doesn't appear in a little speech bubble
with colours, but is instead plain unstyled black and white text.

Hope this is useful.

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/1261060

Title:
  sometime empathy chat dialogs open empty/with a negative unread count

Status in Chat app, and Telepathy user interface:
  Confirmed
Status in “empathy” package in Ubuntu:
  Confirmed
Status in “empathy” source package in Trusty:
  Fix Committed

Bug description:
  * Impact:
  sometime messages are not displayed when opening the chat view after 
receiving one

  * Test Case:
  - open the empathy contact list
  - select the contact that is going to send you a message
  - clear the history
  - send the message
  - open it by clicking the buddy list entry

  -> the message should be listed in the chat view

  * Regression potential:
  check that messages are correctly listed in chat view, in correct order and 
the scrolling is done correct when adding new ones

  ------------

  Whenever i get a message in empathy (google talk account) and i open
  the message via the blue indicator symbol, only an empty window opens,
  swallowing the message, with title (-X unread)

  See screenshot:
  https://dl.dropboxusercontent.com/u/27087995/ubuntubugs/unread.png

  desired behaviour:
  have the message appear in the window

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: indicator-messages 13.10.1+13.10.20131011-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Sun Dec 15 02:02:26 2013
  InstallationDate: Installed on 2013-12-13 (1 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MarkForUpload: True
  SourcePackage: indicator-messages
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/empathy/+bug/1261060/+subscriptions

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