Public bug reported:
I regularly lost image on my screen. This happen instantly and I believe this
is a graphic card issue with Ubuntu since it work correctly with Windows.
I get stuck with vertical lines grey/blue screen image and the only solution
is to restart the computer. No more icons, mouse pointer or anything else.
This is my first try with Linux, with Ubuntu 14.04 LTS on a desktop with
2,2 Ghz processor; 250 Gb hard disk; 1Gb RAM and ATI Radeon Xpress 200
card.
I don't have this problem with Windows XP on the same computer.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun May 4 15:57:57 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RS482/RS485 [Radeon Xpress 1100/1150]
[1002:5974] (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:8185]
InstallationDate: Installed on 2014-04-21 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: System manufacturer System Product Name
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
root=UUID=4b5c43ab-073d-4bdb-bef8-c2988cf57157 ro splash quiet
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/06/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0403
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A8R-MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0403:bd04/06/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8R-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun May 4 15:54:39 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input AT Translated Set 2 keyboard KEYBOARD, id 8
input ImPS/2 Logitech Wheel Mouse MOUSE, id 9
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: radeon
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug compiz-0.9 i386 trusty ubuntu
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1315938
Title:
Lost screen
Status in “xorg” package in Ubuntu:
New
Bug description:
I regularly lost image on my screen. This happen instantly and I believe this
is a graphic card issue with Ubuntu since it work correctly with Windows.
I get stuck with vertical lines grey/blue screen image and the only solution
is to restart the computer. No more icons, mouse pointer or anything else.
This is my first try with Linux, with Ubuntu 14.04 LTS on a desktop
with 2,2 Ghz processor; 250 Gb hard disk; 1Gb RAM and ATI Radeon
Xpress 200 card.
I don't have this problem with Windows XP on the same computer.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun May 4 15:57:57 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RS482/RS485 [Radeon Xpress 1100/1150]
[1002:5974] (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:8185]
InstallationDate: Installed on 2014-04-21 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: System manufacturer System Product Name
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
root=UUID=4b5c43ab-073d-4bdb-bef8-c2988cf57157 ro splash quiet
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/06/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0403
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A8R-MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0403:bd04/06/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8R-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Sun May 4 15:54:39 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input AT Translated Set 2 keyboard KEYBOARD, id 8
input ImPS/2 Logitech Wheel Mouse MOUSE, id 9
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: radeon
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