Hello Ricardo, or anyone else affected,

Accepted hplip into trusty-proposed. The package will build now and be
available at http://launchpad.net/ubuntu/+source/hplip/3.14.3-0ubuntu3.1
in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Also affects: hplip (Ubuntu Trusty)
   Importance: Undecided
       Status: New

** Description changed:

  I am having an issue with an Officejet Pro K550:
  
  1) Issue started under Ubuntu 11.04
  2) Under Ubuntu 10.10 on same laptop printer work's fine
  3) Currently running latest hplip updates under 12.04
  4) And I have HP Device Manager installed and working.
  
  When attempting to print or run a test print - job starts and always
  gets an inch or two down the page and then stops. Error code in HP
  Device Manager is always 5012 - Device Communication Error.
  
  I upgrade to hplip 3.12.4 and same things still happend.
  
  I have never logged a bug under Launchpad before but I can follow
  technical instructions if laid out clearly.
  
  Looking forward to a response.
  
  Update:
  Also happens in 12.10 and 13.04
+ 
+ 
+ SRU Justification:
+ Please see bug 1311697.

** Changed in: hplip (Ubuntu Trusty)
       Status: New => Fix Committed

** Tags added: verification-needed

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/981473

Title:
  HP Officejet Pro K550 fails to print in Ubuntu

Status in HP Linux Imaging and Printing:
  Confirmed
Status in “hplip” package in Ubuntu:
  Fix Released
Status in “hplip” source package in Trusty:
  Fix Committed

Bug description:
  I am having an issue with an Officejet Pro K550:

  1) Issue started under Ubuntu 11.04
  2) Under Ubuntu 10.10 on same laptop printer work's fine
  3) Currently running latest hplip updates under 12.04
  4) And I have HP Device Manager installed and working.

  When attempting to print or run a test print - job starts and always
  gets an inch or two down the page and then stops. Error code in HP
  Device Manager is always 5012 - Device Communication Error.

  I upgrade to hplip 3.12.4 and same things still happend.

  I have never logged a bug under Launchpad before but I can follow
  technical instructions if laid out clearly.

  Looking forward to a response.

  Update:
  Also happens in 12.10 and 13.04

  
  SRU Justification:
  Please see bug 1311697.

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