Hello Ricardo, or anyone else affected, Accepted hplip into trusty-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/hplip/3.14.3-0ubuntu3.1 in a few hours, and then in the -proposed repository.
Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! ** Also affects: hplip (Ubuntu Trusty) Importance: Undecided Status: New ** Description changed: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 + + + SRU Justification: + Please see bug 1311697. ** Changed in: hplip (Ubuntu Trusty) Status: New => Fix Committed ** Tags added: verification-needed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/981473 Title: HP Officejet Pro K550 fails to print in Ubuntu Status in HP Linux Imaging and Printing: Confirmed Status in “hplip” package in Ubuntu: Fix Released Status in “hplip” source package in Trusty: Fix Committed Bug description: I am having an issue with an Officejet Pro K550: 1) Issue started under Ubuntu 11.04 2) Under Ubuntu 10.10 on same laptop printer work's fine 3) Currently running latest hplip updates under 12.04 4) And I have HP Device Manager installed and working. When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error. I upgrade to hplip 3.12.4 and same things still happend. I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly. Looking forward to a response. Update: Also happens in 12.10 and 13.04 SRU Justification: Please see bug 1311697. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/981473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

