I have just tried and failed to recreate the issue, with the same document that previously caused trouble. I've tried setting the same print quality settings as before.
Sometimes (~10% of the time) when printing (from LibreOffice as before), I get a pop up saying "Could not start printer. Please check your printer configuration" but the document prints all the same. I'm wondering if cups could have previously got itself into a strange state when trying to submit the jobs initially via IPP, and that the strange state is now not reproducible since I've had to switch to using SMB due to the old version of IPP on the server. I'll keep trying when I get more time to investigate but at the moment I don't hold much hope of being able to recreate this problem (despite it having been a hard failure when reported). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1318244 Title: cups hang whilst trying to print Status in “cups” package in Ubuntu: Incomplete Bug description: Printing to networked cups printer via smb is not working. Printer is an Epson Stylus Color 660. Printer was originally configured as ipp but that was not working due to an older version of cups at the far end, so switched to smb as a workaround. Printing the openoffice document in normal quality worked ok. Then tried printing with print quality set to best and have seen some segvs in libgutenprint. Same problem occurs if print to PDF then print from evince. May 10 17:56:08 netbook kernel: [ 8215.038642] rastertogutenpr[3482]: segfault at 4 ip b76715ca sp bf952d70 error 4 in libgutenprint.so.2.3.0[b7667000+5b000] May 10 17:58:29 netbook kernel: [ 8356.299635] rastertogutenpr[3515]: segfault at 4 ip b767e5ca sp bfcd39e0 error 4 in libgutenprint.so.2.3.0[b7674000+5b000] Restarted cups with loglevel=debug and tried printing again, this time it all hangs. pstree shows this: |-cupsd(4538)-+-dbus(4543) | |-gstoraster(4567)---gs(4570) | |-rastertogutenpr(4568) | `-smb(4569) It's been stuck like this for 45 minutes or so now. It has created a 0 bytes file in the smb spool area on the server and the local print queue shows a size of 411k. This printing setup has been working fine for several years; including with 8.04 and 12.04 and Windows clients. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3 Architecture: i386 Date: Sat May 10 20:49:56 2014 Lpstat: device for home: smb://AJ/ROOT/epson_raw MachineType: Dell Inc. Inspiron 910 Papersize: a4 PpdFiles: home: Epson Stylus Color 660 - CUPS+Gutenprint v5.2.10-pre2 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=46a2656e-ba44-410c-ae8e-89865249301a ro splash quiet vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/05/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: CN0J14 dmi.board.vendor: Dell Inc. dmi.board.version: A05 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A05 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/05/2009:svnDellInc.:pnInspiron910:pvrA05:rvnDellInc.:rnCN0J14:rvrA05:cvnDellInc.:ct8:cvrA05: dmi.product.name: Inspiron 910 dmi.product.version: A05 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1318244/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
