Public bug reported:
I do not know which update has caused the problem. The speakers had
worked already with 14.04 but since a few days there is no sound
anymore.
Headphones work correctly.
I have a Thinkpad S531 Laptop which is certified to work with Ubuntu.
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marko 2609 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu May 22 23:16:22 2014
InstallationDate: Installed on 2014-04-25 (26 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=de_AT:de
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_AT.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Internes Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marko 2609 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [20B00050GE, Realtek ALC269VC, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/02/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GKET24WW (1.04 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20B00050GE
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrGKET24WW(1.04):bd05/02/2013:svnLENOVO:pn20B00050GE:pvrThinkPadS5-S531:rvnLENOVO:rn20B00050GE:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20B00050GE
dmi.product.version: ThinkPad S5-S531
dmi.sys.vendor: LENOVO
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1322353
Title:
[20B00050GE, Realtek ALC269VC, Speaker, Internal] No sound at all (The
speakers had worked before with 14.04 but suddenly they do not
anymore)
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
I do not know which update has caused the problem. The speakers had
worked already with 14.04 but since a few days there is no sound
anymore.
Headphones work correctly.
I have a Thinkpad S531 Laptop which is certified to work with Ubuntu.
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marko 2609 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu May 22 23:16:22 2014
InstallationDate: Installed on 2014-04-25 (26 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=de_AT:de
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_AT.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Internes Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marko 2609 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [20B00050GE, Realtek ALC269VC, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/02/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GKET24WW (1.04 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20B00050GE
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrGKET24WW(1.04):bd05/02/2013:svnLENOVO:pn20B00050GE:pvrThinkPadS5-S531:rvnLENOVO:rn20B00050GE:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20B00050GE
dmi.product.version: ThinkPad S5-S531
dmi.sys.vendor: LENOVO
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