Public bug reported:
I access printers via cups browsed.
I can print to them from the command line,
e.g.
lp -U myusername -d mcgill-mono -o sides=two-sided-long-edge $2 $3 $4
/tmp/myfile.ps
but from the system print dialog, they show up but are unusable.
If I click on one, the box just waits forever until I click Cancel, waiting for
printer information.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups-browsed 1.0.52-0ubuntu1.1
Uname: Linux 3.14.0-031400-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog: E [22/May/2014:19:43:58 -0400] [Job 35] Unable to cancel print
job.
CurrentDesktop: Unity
Date: Fri May 23 08:39:18 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-03-11 (72 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
Lpstat:
device for McGill-color: ipp://cups.ncs.mcgill.ca:631/printers/McGill_color
device for mcgill-mono: ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono
MachineType: LENOVO 34372VU
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.14.0-031400-generic
root=UUID=63d5fa0d-9ba0-4641-bdfa-c45adfb938b5 ro quiet splash vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GCET97WW (2.57 )
dmi.board.asset.tag: Not Available
dmi.board.name: 34372VU
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrGCET97WW(2.57):bd12/05/2013:svnLENOVO:pn34372VU:pvrThinkPadX230Tablet:rvnLENOVO:rn34372VU:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 34372VU
dmi.product.version: ThinkPad X230 Tablet
dmi.sys.vendor: LENOVO
mtime.conffile..etc.cups.cups.browsed.conf: 2014-03-11T10:04:24.923539
** Affects: cups-filters (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: "uprinthang.png"
https://bugs.launchpad.net/bugs/1322613/+attachment/4118303/+files/uprinthang.png
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups-filters in Ubuntu.
https://bugs.launchpad.net/bugs/1322613
Title:
Print dialog hangs on "Getting printer information" for CUPS browsed
printer
Status in “cups-filters” package in Ubuntu:
New
Bug description:
I access printers via cups browsed.
I can print to them from the command line,
e.g.
lp -U myusername -d mcgill-mono -o sides=two-sided-long-edge $2 $3 $4
/tmp/myfile.ps
but from the system print dialog, they show up but are unusable.
If I click on one, the box just waits forever until I click Cancel, waiting
for printer information.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups-browsed 1.0.52-0ubuntu1.1
Uname: Linux 3.14.0-031400-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CupsErrorLog: E [22/May/2014:19:43:58 -0400] [Job 35] Unable to cancel print
job.
CurrentDesktop: Unity
Date: Fri May 23 08:39:18 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-03-11 (72 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
Lpstat:
device for McGill-color: ipp://cups.ncs.mcgill.ca:631/printers/McGill_color
device for mcgill-mono: ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono
MachineType: LENOVO 34372VU
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.14.0-031400-generic
root=UUID=63d5fa0d-9ba0-4641-bdfa-c45adfb938b5 ro quiet splash vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GCET97WW (2.57 )
dmi.board.asset.tag: Not Available
dmi.board.name: 34372VU
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrGCET97WW(2.57):bd12/05/2013:svnLENOVO:pn34372VU:pvrThinkPadX230Tablet:rvnLENOVO:rn34372VU:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 34372VU
dmi.product.version: ThinkPad X230 Tablet
dmi.sys.vendor: LENOVO
mtime.conffile..etc.cups.cups.browsed.conf: 2014-03-11T10:04:24.923539
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