Public bug reported:
This has been going on for a while, but only seems to occur on dual
monitors and when certain applications are opened. Previously the screen
would go black and then reappear and be fine. Now the screen either goes
black and does not come back until one of the monitors is removed or it
flashes on and off like it is trying and re-trying to set the resolution
but failing. This goes on until I unplug a monitor.
Applications that cause this behaviour range from Viber Desktop to Wine
programs through to System Settings and Totem Video Player (in this
example in the bug) but it can be random, sometimes but not always do
they cause this behaviour. Just to clarify, this does not happen with
the laptop screen, only when external dual monitors are used.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed May 28 13:42:02 2014
DistUpgraded: 2014-04-27 17:46:29,919 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev
09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:054d]
InstallationDate: Installed on 2013-02-07 (474 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. XPS L421X
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic
root=UUID=5ce6b55e-d260-430c-a0cf-bd634db73afa ro
resume=UUID=e7da6c40-f59f-4118-b11a-6a8dcb87b771 quiet splash
intel_pstate=enable vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-04-27 (30 days ago)
dmi.bios.date: 05/22/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 08HDPJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A14
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd05/22/2013:svnDellInc.:pnXPSL421X:pvrA14:rvnDellInc.:rn08HDPJ:rvrA00:cvnDellInc.:ct8:cvrA14:
dmi.product.name: XPS L421X
dmi.product.version: A14
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed May 28 13:33:25 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 30324
vendor BNQ
xserver.version: 2:1.15.1-0ubuntu2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1324113
Title:
Screen goes black or flashes with Dual Monitors when certain apps are
opened.
Status in “xorg” package in Ubuntu:
New
Bug description:
This has been going on for a while, but only seems to occur on dual
monitors and when certain applications are opened. Previously the
screen would go black and then reappear and be fine. Now the screen
either goes black and does not come back until one of the monitors is
removed or it flashes on and off like it is trying and re-trying to
set the resolution but failing. This goes on until I unplug a monitor.
Applications that cause this behaviour range from Viber Desktop to
Wine programs through to System Settings and Totem Video Player (in
this example in the bug) but it can be random, sometimes but not
always do they cause this behaviour. Just to clarify, this does not
happen with the laptop screen, only when external dual monitors are
used.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed May 28 13:42:02 2014
DistUpgraded: 2014-04-27 17:46:29,919 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166]
(rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:054d]
InstallationDate: Installed on 2013-02-07 (474 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. XPS L421X
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic
root=UUID=5ce6b55e-d260-430c-a0cf-bd634db73afa ro
resume=UUID=e7da6c40-f59f-4118-b11a-6a8dcb87b771 quiet splash
intel_pstate=enable vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-04-27 (30 days ago)
dmi.bios.date: 05/22/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 08HDPJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A14
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd05/22/2013:svnDellInc.:pnXPSL421X:pvrA14:rvnDellInc.:rn08HDPJ:rvrA00:cvnDellInc.:ct8:cvrA14:
dmi.product.name: XPS L421X
dmi.product.version: A14
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Wed May 28 13:33:25 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 30324
vendor BNQ
xserver.version: 2:1.15.1-0ubuntu2
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