Public bug reported:
When I boot into ubuntu 14.04 LTS, most of the time it does not even
recognize the USB mouse and keyboard. It only recognizes them about
one-third of the time, and it will have a message that pops up that says
Connected:
Wired Connection 1
That's when I know it recognized the mouse and keyboard. Otherwise I
don't see any message and nothing works. I have to do a hard shutdown
(i.e. hold the power button down until the computer turns off) because
I cannot restart the computer with the keyboard or the mouse.
Here is the info:
Computer Info:
DELL
Reg Model: D16M
Reg Type: D16M001
V: 100-127/200-240 V
A: 9/4.5 A
Hz: 50-60 Hz
Assembled in Mexico
Raheen Business Park
Limerick Ireland
www.dell.com
Keyboard Info:
DELL
QR Code on back
CN-0N8WF8-71581-41A-04YY-A00
Made in CHina
DP/N 0N8WF8
Mouse Info:
DELL
D PPID: CN-09RRC7-48729-41J-097M
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Jun 15 13:53:55 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DpkgLog:
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:848e]
InstallationDate: Installed on 2014-05-03 (42 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3847
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic
root=UUID=594359bc-91e9-487d-ae65-64a8b6c165c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA02:bd12/03/2013:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Jun 15 13:40:59 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input DELL Dell USB Wired Entry Keyboard KEYBOARD, id 8
input DELL Dell USB Wired Entry Keyboard KEYBOARD, id 9
input Logitech USB Optical Mouse MOUSE, id 10
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu
** Attachment added: "20140615_140505.jpeg"
https://bugs.launchpad.net/bugs/1330255/+attachment/4131998/+files/20140615_140505.jpeg
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1330255
Title:
Unable to Detect USB Mouse and Keyboard
Status in “xorg” package in Ubuntu:
New
Bug description:
When I boot into ubuntu 14.04 LTS, most of the time it does not even
recognize the USB mouse and keyboard. It only recognizes them about
one-third of the time, and it will have a message that pops up that
says
Connected:
Wired Connection 1
That's when I know it recognized the mouse and keyboard. Otherwise I
don't see any message and nothing works. I have to do a hard shutdown
(i.e. hold the power button down until the computer turns off)
because I cannot restart the computer with the keyboard or the mouse.
Here is the info:
Computer Info:
DELL
Reg Model: D16M
Reg Type: D16M001
V: 100-127/200-240 V
A: 9/4.5 A
Hz: 50-60 Hz
Assembled in Mexico
Raheen Business Park
Limerick Ireland
www.dell.com
Keyboard Info:
DELL
QR Code on back
CN-0N8WF8-71581-41A-04YY-A00
Made in CHina
DP/N 0N8WF8
Mouse Info:
DELL
D PPID: CN-09RRC7-48729-41J-097M
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Jun 15 13:53:55 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DpkgLog:
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:848e]
InstallationDate: Installed on 2014-05-03 (42 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3847
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic
root=UUID=594359bc-91e9-487d-ae65-64a8b6c165c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA02:bd12/03/2013:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Sun Jun 15 13:40:59 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input DELL Dell USB Wired Entry Keyboard KEYBOARD, id 8
input DELL Dell USB Wired Entry Keyboard KEYBOARD, id 9
input Logitech USB Optical Mouse MOUSE, id 10
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau
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