Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a terminal, as it will automatically gather and attach updated debug information to this report:
apport-collect -p linux REPLACE-WITH-BUG-NUMBER If reproducible, could you also please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-3.16-rc3 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1335951 Title: Touchpad unresponsive Status in “xserver-xorg-input-synaptics” package in Ubuntu: New Bug description: Laptop Model: ASUS K55N-DS81 Touchpad: stock Ubuntu Version: 14.04 LTS This problem first began happening a few months ago when operating on 13.10, but was temporarily resolved with an external mouse. I was hoping Ubuntu 14.04 LTS would fix this bug, but it did not. When I inputted the following command in the terminal: cat /proc/bus/input/devices no mention of the touchpad driver was found. When I attempted to install touchpad drivers, everything was up to date, but my there was no recognition of the touchpad. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xserver-xorg-input-synaptics 1.7.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2 Uname: Linux 3.13.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: Unity Date: Mon Jun 30 11:10:37 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu InstallationDate: Installed on 2014-06-30 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. K55N ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=4de8474d-f64d-41ad-9f59-09385fce43c5 ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/07/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55N dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55N dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. peripherals: /desktop/gnome/peripherals/touchpad: touchpad_enabled = true version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Mon Jun 30 10:14:53 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2 xserver.video_driver: radeon To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1335951/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
