SammyA, thank you for reporting this and helping make Ubuntu better. As per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4095873&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update to your BIOS is available (F.13). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. As well, you don't have to create a new bug report. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-f.13 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete ** Summary changed: - Computer freezes and becomes unresponsive. + [HP EliteBook 8440p Notebook PC] Computer freezes and becomes unresponsive. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1350646 Title: [HP EliteBook 8440p Notebook PC] Computer freezes and becomes unresponsive. Status in “xorg” package in Ubuntu: Incomplete Bug description: Computer freezes and becomes unresponsive, mouse can still be moved, however you cannot change between programs or click on anything. Caps lock key takes very long time to respond, computer needs to be manually rebooted to recover from it. Happens during normal usage at random times. Computer is a HP EliteBook 8440p with NVIDIA graphics. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 Uname: Linux 3.13.0-32-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Jul 31 11:55:32 2014 DistUpgraded: 2014-07-26 20:55:32,815 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: vboxhost, 4.3.14, 3.11.0-26-generic, x86_64: installed vboxhost, 4.3.14, 3.13.0-32-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GT218M [NVS 3100M] [10de:0a6c] (rev a2) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:172b] InstallationDate: Installed on 2014-01-21 (190 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Hewlett-Packard HP EliteBook 8440p PccardctlStatus: Socket 0: 3.3V 16-bit PC Card Subdevice 0 (function 0) bound to driver "pata_pcmcia" ProcEnviron: LANGUAGE=en_AU:en TERM=xterm PATH=(custom, no user) LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=86f8cb7c-ce4a-45f3-be89-71183bb652e8 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-07-26 (4 days ago) dmi.bios.date: 06/02/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68CCU Ver. F.0B dmi.board.name: 172B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 30.2C dmi.chassis.asset.tag: 017188-1 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68CCUVer.F.0B:bd06/02/2010:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172B:rvrKBCVersion30.2C:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8440p dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Thu Jul 31 09:36:14 2014 xserver.configfile: default xserver.errors: Failed to load module "nvidia" (module does not exist, 0) Failed to load module "nvidia" (module does not exist, 0) xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2 xserver.video_driver: nouveau To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1350646/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
