** Changed in: system-config-printer (Ubuntu)
Status: New => Invalid
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https://bugs.launchpad.net/bugs/896883
Title:
Canon Printer says not connected. Cannot print
Status in “system-config-printer” package in Ubuntu:
Invalid
Bug description:
Since the upgrade about 4 weeks ago, I can no longer print. This is
the output of the cups error-log.
failed to AddProfile: org.freedesktop.ColorManager.Failed:profile
object path
'/org/freedesktop/ColorManager/profiles/Brother_MFC_7840W_Gray__' has
already been added
I removed CUPS and reinstalled and no good. I removed the printer and
readded and no good. When I readd the printer, it discovers it but I
can't print.
I can print from my Windows XP box so I know the printer is fine. I
was also able to print before the upgrade so I imagine it is
compatible.
I am not sure what else is needed but thanks for any assistance. I can
provide more logs if needed.
Here is the output of a test page print.
D [27/Nov/2011:09:47:49 -0500] [Job 123] Connecting to BRW00234EBA236D:515
for printer BINARY_P1
D [27/Nov/2011:09:47:49 -0500] [Job 123] Connecting to printer.
D [27/Nov/2011:09:47:49 -0500] [Job 123] Set job-printer-state-message to
"Connecting to printer.", current level=INFO
D [27/Nov/2011:09:47:49 -0500] [Job 123] Job canceled by "olivier"
D [27/Nov/2011:09:47:49 -0500] [Job 123] Connection error: Interrupted system
call
D [27/Nov/2011:09:47:49 -0500] [Job 123] Set job-printer-state-message to
"The printer is not responding.", current level=ERROR
D [27/Nov/2011:09:47:49 -0500] [Job 123] Backend returned status 1 (failed)
D [27/Nov/2011:09:47:49 -0500] [Job 123] End of messages
D [27/Nov/2011:09:47:49 -0500] [Job 123] printer-state=3(idle)
D [27/Nov/2011:09:47:49 -0500] [Job 123] printer-state-message="The printer
is not responding."
D [27/Nov/2011:09:47:49 -0500] [Job 123] printer-state-reasons=none
The printer responded to the XP machine at the same time so the printer is ok.
Here is the rest of the info requested:
olivier@olivier-Lenovo-IdeaPad-Y530:/var/log/cups$ lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10
olivier@olivier-Lenovo-IdeaPad-Y530:/var/log/cups$ apt-cache policy cups
cups:
Installed: 1.5.0-8ubuntu5
Candidate: 1.5.0-8ubuntu5
Version table:
*** 1.5.0-8ubuntu5 0
500 http://us.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386
Packages
100 /var/lib/dpkg/status
1.5.0-8 0
500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
Thanks,
Olivier
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