I think I have found all related info on this bug... it's actually being caused by empathy not asking to accept the CA certificate at connection time. Therefore you need to have a local copy of your(s) OC server(s) certificate(s).
Here is my starting point, more specifically comment #19 https://bugzilla.redhat.com/show_bug.cgi?id=754395#c19 That eventually leads to: https://bugzilla.redhat.com/show_bug.cgi?id=579116#c3 Which interestingly relates as well to an existing launchpad but: https://bugs.launchpad.net/ubuntu/+source/telepathy-haze/+bug/417432 ---- WORKAROUND: I ended-up finally being able to resolve the issue, hopefully for good! I did the following (found from a previous post on redhat bugzilla): openssl s_client -showcerts -connect MY_OFFICE_OC_SERVER_FQDN:sip-tls I've copied the certificate portion to a file named "MY_OFFICE_OC_SERVER_FQDN.pem" in "/usr/share/purple/ca-certs". The relevant info was such as below. Note that I was having two certificates being offerred therefore in the file I also have the related header such as:: 0 s:/DC=aa/DC=bb/DC=cc/DC=dd/CN=blabla i:/C=XX/O=OfficeName/CN=blablaRootCA -----BEGIN CERTIFICATE----- blabla -----END CERTIFICATE----- 1 s:/DC=aa/DC=bb/DC=cc/DC=dd/CN=blabla i:/C=XX/O=OfficeName/CN=blablaRootCA -----BEGIN CERTIFICATE----- blabla -----END CERTIFICATE----- And voilà! Now only need empathy to do that automagically. ** Bug watch added: Red Hat Bugzilla #754395 https://bugzilla.redhat.com/show_bug.cgi?id=754395 ** Bug watch added: Red Hat Bugzilla #579116 https://bugzilla.redhat.com/show_bug.cgi?id=579116 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/884628 Title: Cannot login using SIPE, working in pidgin though Status in “empathy” package in Ubuntu: Confirmed Bug description: I'm using pidgin, but want to switch to empathy. Every single chat account with the exception of my SIPE account at work is working flawlessly. I cannot (as well as two other colleagues) get it to work. With the same settings, empathy will hang during the "connecting..." stage. There's no log, no error messages. How do I go about debugging this? ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: empathy 3.2.0.1-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6 Uname: Linux 3.0.0-13-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.23-0ubuntu4 Architecture: amd64 Date: Tue Nov 1 08:45:16 2011 InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: Upgraded to oneiric on 2011-09-07 (54 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/884628/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
