MatatTHC, could you please address the following: + What version of Ubuntu are you currently using? + Could you please unplug all USB devices from your computer, plug in only the OfficeJet 6500 USB device, immediately place the following in a terminal and attach the uncompressed results: lsusb -v > lsusb-v.log + Could you please execute the following in a terminal: apport-collect 1018520 + Could you please provide the missing information following https://wiki.ubuntu.com/DebuggingPrintingProblems ?
** Package changed: evince (Ubuntu) => cups (Ubuntu) ** Changed in: cups (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1018520 Title: evince prints shifted or black pages Status in cups package in Ubuntu: Incomplete Bug description: Evince printed pdfs shifted by about 2cm up - such that the Headline cant be read. I played around with the settings and now evince just prints entirely black pages. I switched to okular which works. Please tell me if I can provide additional information. Printer is a OfficeJet 6500. The shifting also occurs on a LaserJet. Matthias ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evince 3.4.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Wed Jun 27 19:57:19 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
