Michael Lynn Huff, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: sudo nano /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Please feel free to subscribe me to this new report. Also, please do not attach your crash report manually to this report and reopen it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1363198 Title: Crashing while using certain graphics tools Status in xorg package in Ubuntu: Invalid Bug description: I'm trying to design a website using gimp. I have updated Ubuntu to its latest version today, as well as Gimp (12.8.14). Whenever I try to use the rectangle tool, Gimp will crash when trying to enter the dimensions in the size dialogue. I tried to check the Gimp Error Console but it wasn't showing anything. So I decided to check the error log in Xorg. I found several errors where it wasn't locating a certain graphics library. I have the most recent drivers for my graphics chipset, so I'm stumped. The Xorg error console also crashed at first and I had to wait until all messages between it and the OS were sent and received before I was able to get it to generate an error report to file with you. I'm not sure what's going on. I never had any problems with Gimp in relation to Xorg until today. Incidentally, the same problems were happening before I updated Ubuntu and Gimp from 12.8.10 today. So the updates did nothing to fix it. Thanks and let me know if you require any more information. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Fri Aug 29 14:15:14 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:198b] InstallationDate: Installed on 2014-05-20 (100 days ago) InstallationMedia: It MachineType: Hewlett-Packard HP ENVY 15 Notebook PC ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=dfbe7e4d-c453-4249-84c7-056b448eda68 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 198B dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 03.14 dmi.chassis.asset.tag: 5CG3390P45 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0884100021305B00000320100:rvnHewlett-Packard:rn198B:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP ENVY 15 Notebook PC dmi.product.version: 0884100021305B00000320100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Fri Aug 29 13:48:51 2014 xserver.configfile: default xserver.errors: open /dev/dri/card0: No such file or directory AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2 xserver.video_driver: fglrx To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1363198/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
