Attaching the error_log file for review ** Attachment added: "error_log file from cups tree" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1471602/+attachment/4424677/+files/error_log.zip
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1471602 Title: Google Docs print not working on CUPs Status in cups package in Ubuntu: New Bug description: HP Color LaserJet 2600N prints majority of files fine from Google, PDFs etc. Example job of uploaded Word doc, converted to Google Doc then printed to CUPs doesn't print and there are no errors in the logs from the print job. Current configuration answering questions from https://wiki.ubuntu.com/DebuggingPrintingProblems : Ubuntu 14.04 LTS root@kiki:/sataTBpool/GeneralShare# uname -a Linux kiki 3.13.0-55-generic #94-Ubuntu SMP Thu Jun 18 00:27:10 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux root@kiki:/sataTBpool/GeneralShare# lsb_release -rd Description: Ubuntu 14.04.2 LTS Release: 14.04 Printer Model: HP Color LaserJet 2600n Error log attached separately for viewing. No errors found in my reviews of the logs. Job 158 is the prime example that I am attaching here on this situation not working. Input file is copied from /var/spool/cups. root@kiki:/sataTBpool/GeneralShare# file d00158-001 d00158-001: PDF document, version 1.7 If I run pdftops from Attempts to send this directly using unfiltered printing doesn't work or psdebug or raw or changing the default renderer. If I install the pdftops, pstops and pstopdf files from poppler-utils and run them like this: pdftops filein filein.ps pstops filein.ps filein-new.ps pstopdf filein-new.ps filein-new.pdf Then this PDF prints fine. Also if I install the hp-plugin driver it works fine. How can we fix this so this PDF can print successfully when sent through CUPS standard suite? ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.6 ProcVersionSignature: Ubuntu 3.13.0-55.94-generic 3.13.11-ckt20 Uname: Linux 3.13.0-55-generic x86_64 NonfreeKernelModules: zfs zunicode zcommon znvpair zavl ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 Date: Sun Jul 5 15:52:19 2015 InstallationDate: Installed on 2015-01-17 (168 days ago) InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3) Lpstat: device for Color_lj2600n_kiki: socket://192.168.69.60 device for ColorLaserJet-HPPlugin: hp:/net/HP_Color_LaserJet_2600n?ip=192.168.69.60 device for HP_LaserJet_1200_kiki: hp:/usb/HP_LaserJet_1200?serial=00CNBQ127192 Lsusb: Bus 001 Device 003: ID 1058:1100 Western Digital Technologies, Inc. Bus 001 Device 002: ID 1058:1001 Western Digital Technologies, Inc. External Hard Disk [Elements] Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: NVIDIA MCP55S Papersize: letter PpdFiles: Color_lj2600n_kiki: HP Color LaserJet 2600n Foomatic/foo2hp (recommended) ColorLaserJet-HPPlugin: HP Color LaserJet 2600n, hpcups 3.14.3, requires proprietary plugin HP_LaserJet_1200_kiki: HP LaserJet 1200 - CUPS+Gutenprint v5.2.10-pre2 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-55-generic root=/dev/mapper/hostname--vg-root ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/15/2007 dmi.bios.vendor: ARIMA CORPORATION. dmi.bios.version: NM46X 1.08 dmi.board.name: MCP55S dmi.board.vendor: NVIDIA dmi.board.version: REFERENCE dmi.chassis.asset.tag: N/A dmi.chassis.type: 23 dmi.chassis.vendor: AMD dmi.chassis.version: N/A dmi.modalias: dmi:bvnARIMACORPORATION.:bvrNM46X1.08:bd11/15/2007:svnNVIDIA:pnMCP55S:pvrREFERENCE:rvnNVIDIA:rnMCP55S:rvrREFERENCE:cvnAMD:ct23:cvrN/A: dmi.product.name: MCP55S dmi.product.version: REFERENCE dmi.sys.vendor: NVIDIA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1471602/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
