Po-Hsu Lin, as per http://www.dell.com/support/home/us/en/19/product- support/product/optiplex-3011-aio/drivers an update to your computer's buggy and outdated BIOS is available (A07). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-a07 ** Changed in: xserver-xorg-video-ati (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu. https://bugs.launchpad.net/bugs/1334167 Title: [Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to hibernate with the open-source driver Status in xserver-xorg-video-ati package in Ubuntu: Incomplete Bug description: CID: 201302-12681 Dell OptiPlex 9020 This system cannot be hibernated with the open source driver Step: 1. Install 14.04, boot to desktop 2. Hibernate with sudo pm-hibernate Expected result: * System should work properly before / after S4 Actual result: * Display turned off and system seems to be freezed, unable to enter S4. You have to hold the power button to turn it off. Note: this issue could be solved by using the proprietary fglrx driver. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1443 F.... pulseaudio ubuntu 6484 F.... pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Wed Jun 25 03:24:58 2014 HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021 InstallationDate: Installed on 2014-06-23 (1 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. OptiPlex 3011 AIO ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/10/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.vendor: Dell Inc. dmi.chassis.type: 13 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr: dmi.product.name: OptiPlex 3011 AIO dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1334167/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
