We need more information.
Please provide the output of
https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer and attach
your cups error log as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log
Thanks!
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1523158
Title:
Add printer
Status in cups package in Ubuntu:
Incomplete
Bug description:
I tried to download epson 420 driver on my UBUNTU 15.10. It is connecting
using Wi-Fi . The set up works perfectly until I am asked to Authenticate then
it hangs up.
I can do it using the CUPS website.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1523158/+subscriptions
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