Confirmed; doesn't seem to be a simple matter of root privilege though, but rather some missing plumbing when the device is connected via USB.
** Attachment added: "Screenshot from original report" https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/743927/+attachment/2573619/+files/smart-not-supported.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-disk-utility in Ubuntu. https://bugs.launchpad.net/bugs/743927 Title: SMART status is not supported in palimpsest for USB hard-drives Status in “gnome-disk-utility” package in Ubuntu: Confirmed Bug description: Binary package hint: gnome-disk-utility If I connect my hard drive with a USB connector, palimpsest reports SMART Status as "Not Supported". However, when using the smartctl command line utility, the correct SMART information is returned for the drive. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: gnome-disk-utility 2.32.1-0ubuntu4 ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38 Uname: Linux 2.6.38-7-generic i686 NonfreeKernelModules: nvidia Architecture: i386 Date: Mon Mar 28 00:57:03 2011 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302) ProcEnviron: LANGUAGE=fr:en LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: gnome-disk-utility UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/743927/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

