Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: pulseaudio (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1542846
Title:
[HP ProBook 450 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
all
Status in pulseaudio package in Ubuntu:
Confirmed
Bug description:
I bought hp probook 450 g3 . it does'nt sound.
In sound setting play sound throught is empty.
lspci :
00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers
(rev 08)
00:02.0 VGA compatible controller: Intel Corporation Skylake Integrated
Graphics (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI
Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP
Thermal subsystem (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME
HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller
[AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port
#5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port
#6 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Device 9d18 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Multimedia audio controller: Intel Corporation Sunrise Point-LP HD
Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT
[Radeon R7 M260/M265] (rev 83)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Intel Corporation Wireless 3165 (rev 81)
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI
Express Card Reader (rev 01)
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: pulseaudio 1:6.0-0ubuntu13
Uname: Linux 4.4.1-040401-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: engmmrj 1562 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Feb 7 16:17:54 2016
InstallationDate: Installed on 2016-02-06 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: engmmrj 1562 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP ProBook 450 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2015
dmi.bios.vendor: HP
dmi.bios.version: N78 Ver. 01.03
dmi.board.name: 8101
dmi.board.vendor: HP
dmi.board.version: KBC Version 16.1F
dmi.chassis.asset.tag: 5CD546198T
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias:
dmi:bvnHP:bvrN78Ver.01.03:bd10/15/2015:svnHP:pnHPProBook450G3:pvr:rvnHP:rn8101:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
dmi.product.name: HP ProBook 450 G3
dmi.sys.vendor: HP
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