Public bug reported:
I have two systems setup to print to a Dell E310dw connected via
ethernet. One of them can print to it fine, the other one cannot. I
noticed the following in my cups error log file which might be a
problem:
D [23/Mar/2016:10:57:55 -0700] [Job 13] Start rendering...
D [23/Mar/2016:10:57:55 -0700] [Job 13] Processing page 1...
D [23/Mar/2016:10:57:55 -0700] [Job 13] Error: /ioerror in --showpage--
D [23/Mar/2016:10:57:55 -0700] [Job 13] Operand stack:
D [23/Mar/2016:10:57:55 -0700] [Job 13] (/tmp/gs_Obz7pK) --nostringval-- 1
true
D [23/Mar/2016:10:57:55 -0700] [Job 13] Execution stack:
D [23/Mar/2016:10:57:55 -0700] [Job 13] %interp_exit .runexec2
--nostringval-- --nostringval-- --nostringval-- 2 %stopped_push
--nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push
1981 1 3 %oparray_pop 1980 1 3 %oparray_pop 1964 1 3
%oparray_pop --nostringval-- --nostringval-- --nostringval-- 2 1 1
--nostringval-- %for_pos_int_continue --nostringval-- --nostringval--
1858 2 9 %oparray_pop --nostringval-- --nostringval--
D [23/Mar/2016:10:57:55 -0700] [Job 13] Dictionary stack:
D [23/Mar/2016:10:57:55 -0700] [Job 13] --dict:1207/1684(ro)(G)--
--dict:1/20(G)-- --dict:83/200(L)-- --dict:83/200(L)--
--dict:132/256(ro)(G)-- --dict:283/300(ro)(G)-- --dict:28/32(L)--
--dict:6/8(L)-- --dict:30/40(L)--
D [23/Mar/2016:10:57:55 -0700] [Job 13] Current allocation mode is local
D [23/Mar/2016:10:57:55 -0700] [Job 13] Last OS error: Broken pipe
D [23/Mar/2016:10:57:55 -0700] [Job 13] GPL Ghostscript 9.18: Unrecoverable
error, exit code 1
D [23/Mar/2016:10:57:55 -0700] [Job 13] Rendering completed
For what its worth both systems are missing icc profiles, so I don't
think that's the issue.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-3
ProcVersionSignature: Ubuntu 4.4.0-13.29-generic 4.4.5
Uname: Linux 4.4.0-13-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Mar 23 11:03:14 2016
InstallationDate: Installed on 2016-01-22 (61 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160117)
Lpstat:
device for Dell-Printer-E310dw:
dnssd://Dell%20Printer%20E310dw._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c7c309d
device for HP_Officejet_5600_series:
ipps://bizarro.local:631/printers/HP_Officejet_5600_series
MachineType: LENOVO 20BXCTO1WW
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Dell-Printer-E310dw.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Dell-Printer-E310dw.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-13-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET54WW (1.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BXCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrJBET54WW(1.19):bd11/06/2015:svnLENOVO:pn20BXCTO1WW:pvrThinkPadT450s:rvnLENOVO:rn20BXCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BXCTO1WW
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1561142
Title:
Unable to print to a Dell E310dw
Status in cups package in Ubuntu:
New
Bug description:
I have two systems setup to print to a Dell E310dw connected via
ethernet. One of them can print to it fine, the other one cannot. I
noticed the following in my cups error log file which might be a
problem:
D [23/Mar/2016:10:57:55 -0700] [Job 13] Start rendering...
D [23/Mar/2016:10:57:55 -0700] [Job 13] Processing page 1...
D [23/Mar/2016:10:57:55 -0700] [Job 13] Error: /ioerror in --showpage--
D [23/Mar/2016:10:57:55 -0700] [Job 13] Operand stack:
D [23/Mar/2016:10:57:55 -0700] [Job 13] (/tmp/gs_Obz7pK) --nostringval--
1 true
D [23/Mar/2016:10:57:55 -0700] [Job 13] Execution stack:
D [23/Mar/2016:10:57:55 -0700] [Job 13] %interp_exit .runexec2
--nostringval-- --nostringval-- --nostringval-- 2 %stopped_push
--nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push
1981 1 3 %oparray_pop 1980 1 3 %oparray_pop 1964 1 3
%oparray_pop --nostringval-- --nostringval-- --nostringval-- 2 1 1
--nostringval-- %for_pos_int_continue --nostringval-- --nostringval--
1858 2 9 %oparray_pop --nostringval-- --nostringval--
D [23/Mar/2016:10:57:55 -0700] [Job 13] Dictionary stack:
D [23/Mar/2016:10:57:55 -0700] [Job 13] --dict:1207/1684(ro)(G)--
--dict:1/20(G)-- --dict:83/200(L)-- --dict:83/200(L)--
--dict:132/256(ro)(G)-- --dict:283/300(ro)(G)-- --dict:28/32(L)--
--dict:6/8(L)-- --dict:30/40(L)--
D [23/Mar/2016:10:57:55 -0700] [Job 13] Current allocation mode is local
D [23/Mar/2016:10:57:55 -0700] [Job 13] Last OS error: Broken pipe
D [23/Mar/2016:10:57:55 -0700] [Job 13] GPL Ghostscript 9.18: Unrecoverable
error, exit code 1
D [23/Mar/2016:10:57:55 -0700] [Job 13] Rendering completed
For what its worth both systems are missing icc profiles, so I don't
think that's the issue.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-3
ProcVersionSignature: Ubuntu 4.4.0-13.29-generic 4.4.5
Uname: Linux 4.4.0-13-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Mar 23 11:03:14 2016
InstallationDate: Installed on 2016-01-22 (61 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160117)
Lpstat:
device for Dell-Printer-E310dw:
dnssd://Dell%20Printer%20E310dw._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c7c309d
device for HP_Officejet_5600_series:
ipps://bizarro.local:631/printers/HP_Officejet_5600_series
MachineType: LENOVO 20BXCTO1WW
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Dell-Printer-E310dw.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Dell-Printer-E310dw.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-13-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET54WW (1.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BXCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrJBET54WW(1.19):bd11/06/2015:svnLENOVO:pn20BXCTO1WW:pvrThinkPadT450s:rvnLENOVO:rn20BXCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BXCTO1WW
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO
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